Weekend & Evening Guest Services & Ticket Sales

Dolly Partons Stampede Branson; Branson (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

Dolly Partons Stampede Branson in Branson, MO is seeking friendly guest service team members to help guests with tickets, pre-sells, and information. You will describe products accurately, close sales, and maintain a positive attitude in a fast-paced environment.

This role requires weekend, evening, and holiday availability, standing for periods, and willingness to cross-train across the guest service department.

Qualifications

• Ability to sell tickets and pre-sells, describe product accurately, ability to close the sale.
• Must have excellent telephone presentation skills for guest contact, must have sale-ability.
• Must be willing to cross train in all areas of the guest service department.
• Adhere to all rules and regulations governing the handling of money and security.
• Report to work as scheduled and take meal breaks as assigned on a timely basis.
• Attend scheduled meetings.
• Exhibit a positive, courteous attitude to all guests and fellow employees at all times. Proper and efficient set up of assigned workstation.
• Cooperating with the Administrative Office personnel and other departments to ensure the efficient overall operation of our facility.
• Understand and promote the goals of Guest Service.
• Must work at a rapid pace.
• Must get along well with guests and fellow employees and maintain a professional business relationship at all times.
• Must help in other areas/departments as requested by management.
• Ability to stand for period of time covering Gift Shop and Box Office.
• Must maintain a regular and reliable level of attendance at the job.

Responsibilities

• Sell tickets and pre-sells, describe products accurately, and close sales.
• Maintain excellent telephone presentation for guest contact and upsell.
• Cross-train across all guest service areas as directed.
• Ensure proper handling of money and security compliance.
• Report on time and participate in scheduled breaks and meetings.
• Present a courteous, professional demeanor to guests and teammates.
• Set up and maintain organized workstation and assist other departments as needed.

Skills

Ticket sales

Customer service

Sales close

Cross training

Money handling

Communication

Teamwork

Job description

Dolly Partons Stampede Branson in Branson, MO is seeking friendly guest service team members to help guests with tickets, pre-sells, and information. You will describe products accurately, close sales, and maintain a positive attitude in a fast-paced environment.

This role requires weekend, evening, and holiday availability, standing for periods, and willingness to cross-train across the guest service department.