Weekend Dispatcher

Blue Collars LLC; Charleston (SC); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Competitive pay & bonuses

Time off

Career growth

Tools for success

Job summary

The Blue Collars team in Charleston, SC is seeking a Weekend Dispatcher to be the central hub for scheduling, communication, and field support on Saturdays and Sundays. You will coordinate service calls, ensure technicians have what they need, and keep customers informed and satisfied.

You'll bring creative problem-solving, clear communication, and strong organizational skills to a dynamic plumbing-focused operation that values innovation and teamwork.

Qualifications

• Creative problem solver with proactive mindset.
• Clear, professional communication in all interactions.
• Strong organizational skills with ability to multitask.
• Collaborative team player who supports colleagues.
• Thrives in fast-paced environments and stays calm under pressure.

Responsibilities

• Master scheduling: assign jobs to technicians for seamless operations.
• Think creatively: introduce new ideas to improve scheduling, communication, and workflow.
• Support technicians: ensure field teams have necessary information and resources.
• Facilitate communication: connect technicians, customers, and office team.
• Stay organized: monitor and adjust schedules to maintain flow and anticipate needs.
• Deliver excellent customer care: be the friendly, professional point of contact for customers.
• Maintain accurate records: document customer requests, service details, and updates.
• Pitch in: support team operations, including ordering supplies and organizing events.

Skills

Creative problem solving

Excellent communicator

Highly organized

Team player

Quick thinker

Job description

Join the Blue Collars Team as a Weekend Dispatcher!

Are you ready to step into a role where your energy, creativity, and problem-solving skills can shine?
At Blue Collars , we're seeking a motivated and innovative Weekend Dispatcher to be the backbone of our weekend operations.
If you thrive in fast-paced environments, love finding solutions, and enjoy working with a supportive, dynamic team—this is the opportunity for you.

About Blue Collars

We're not your average plumbing company.
Specializing in commercial projects with a touch of residential work , we're passionate about delivering exceptional service and continuously improving how we operate.
Blue Collars is built on innovation, teamwork, and a commitment to being the best in the business.

About the Role

As a Weekend Dispatcher , you'll serve as the central hub for scheduling, communication, and field support Saturday and Sunday.
You'll play a vital role in ensuring our service calls run smoothly, technicians are set up for success, and customers remain satisfied.
This role isn't just about keeping things moving— it's about bringing fresh ideas to enhance processes, boost efficiency, and elevate the customer experience.

What You'll Do

• Master Scheduling: Assign the right jobs to the right technicians at the right time for seamless operations.
• Think Creatively: Introduce new ideas to improve scheduling, communication, and workflow efficiency.
• Support Technicians: Ensure field teams have the information and resources they need to deliver top-tier service.
• Facilitate Communication: Act as the key connection between technicians, customers, and the office team.
• Stay Organized: Monitor and adjust schedules to maintain flow and anticipate needs.
• Deliver Excellent Customer Care: Be the friendly, professional point of contact our customers trust.
• Maintain Accurate Records: Document customer requests, service details, and job updates.
• Pitch In: Support team operations when needed—from ordering supplies to organizing events.

What We're Looking For

• Creative Problem Solver: Proactive, innovative, and driven to improve.
• Excellent Communicator: Clear, professional, and approachable in all interactions.
• Highly Organized: Skilled at multitasking and maintaining structure.
• Team Player: Collaborative, dependable, and always willing to help.
• Quick Thinker: Thrives in fast-paced environments and stays calm under pressure.

Perks & Benefits

• Competitive Pay & Bonuses: We reward hard work and dedication.
• Time Off: Recharge and take the time you need.
• Career Growth: Advance as Blue Collars continues to expand.
• Tools for Success: Access the latest systems and resources to help you excel.

Blue Collars – Built on Excellence. Driven by Teamwork.