Weekend Dispatch Coordinator - Evening/Part-Time

ABM industries; Phoenix (AZ); On-site; USD 14,000 - 15,000; Part time

Benefits offered by this job

Comprehensive benefits

Military friendly employer

Job summary

ABM in Phoenix seeks a part-time Dispatcher to coordinate field crews and respond to client requests. You will schedule Wheelchair Assistants, relay work orders, monitor resources, and maintain logs to ensure timely, safe service.

Pay is $16/hr with Friday and Saturday 2:30pm-11pm shifts at 3400 E Sky Harbor Blvd. This role is suitable for someone starting out or returning to work, with customer service and clerical experience preferred.

Qualifications

• Must be 18 years of age or older.
• Customer Service Experience
• 1 Year of Clerical Experience

Responsibilities

• Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
• Schedules and dispatches Wheelchair Assistants to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
• Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers
• Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
• Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules
• Oversees all communications within specifically assigned areas
• Receives or prepares work orders and work schedules
• Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information
• Strictly adheres to all safety and regulatory compliance procedures
• Coordinates and arranges for necessary repairs in order to restore service and schedules
• Miscellaneous duties as assigned
• Monitors daily services and create/update a log sheet or service log
• Maintains periodic contact with service personnel to ensure completion of assigned duties
• Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight
• Creates reports to monitor activity and operations

Skills

Customer service

Clerical experience

Dispatching

Education

High school diploma or equivalent

Tools

Radio/Telephones/Computers

Job description

ABM in Phoenix seeks a part-time Dispatcher to coordinate field crews and respond to client requests. You will schedule Wheelchair Assistants, relay work orders, monitor resources, and maintain logs to ensure timely, safe service.

Pay is $16/hr with Friday and Saturday 2:30pm-11pm shifts at 3400 E Sky Harbor Blvd. This role is suitable for someone starting out or returning to work, with customer service and clerical experience preferred.