Weekend CS Rep | Growth, PTO & Free Black Card

National Fitness Partners

Indianapolis (IN)

On-site

USD 13,638 - 19,424

Part time

14 days+
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Benefits offered by this job

Growth opportunities
Shift-differential pay
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership

Job summary

National Fitness Partners in Indianapolis is hiring a part-time Customer Service Representative to support members at our club. You will answer phones, greet members, sign up new members and help maintain a welcoming environment.

Starting pay is $12 per hour with scheduled increases at 180 days, at one year, and every six months thereafter based on your anniversary date. Weekend shifts on Saturdays and Sundays from 6:45 AM to 11:45 AM and a focus on friendly, professional service.

Qualifications

  • Part-time role with starting pay at $12 per hour.
  • Schedule: Saturdays and Sundays 6:45 AM – 11:45 AM.
  • Hourly increases at 180 days, at 1 year, and every 6 months after the first year based on anniversary date.
  • Provide frontline customer service for gym members.

Responsibilities

  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote fitness instruction classes (PE@PF) to members
  • Provide a clean, sanitized and safe club environment.

Skills

Customer service
Communication
Greeting members
Scheduling

Tools

POS system

Job description

National Fitness Partners in Indianapolis is hiring a part-time Customer Service Representative to support members at our club. You will answer phones, greet members, sign up new members and help maintain a welcoming environment.

Starting pay is $12 per hour with scheduled increases at 180 days, at one year, and every six months thereafter based on your anniversary date. Weekend shifts on Saturdays and Sundays from 6:45 AM to 11:45 AM and a focus on friendly, professional service.

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