Member Experience Specialist – Full-Time

Planet Fitness; Indianapolis (IN); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO

401K plan

Health insurance

Life insurance

Short-term disability

Employee assistance

Free Black Card

Job summary

Planet Fitness in Indianapolis, IN is seeking a Full-Time Customer Service Representative starting at $12 per hour. The role includes greeting members, answering phones, processing purchases, and promoting fitness classes.

Benefits include PTO, 401K with employer match, health/dental/vision, life insurance, short-term disability, EAP, and free PF Black Card membership. Shift schedule varies by days.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness in Indianapolis, IN is seeking a Full-Time Customer Service Representative starting at $12 per hour. The role includes greeting members, answering phones, processing purchases, and promoting fitness classes.

Benefits include PTO, 401K with employer match, health/dental/vision, life insurance, short-term disability, EAP, and free PF Black Card membership. Shift schedule varies by days.