Weekend Concierge — Luxury Senior Living Front Desk

QSL Management; Ashley Park (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

QSL Management is seeking a Concierge at Ashley Park by Barclay House in Utah. You will greet residents and guests, answer calls, assist with admissions, give tours, and support events and daily operations with a service-first attitude.

The role emphasizes hospitality, teamwork, and professionalism, with opportunities to contribute to a welcoming community for older adults across shift coverage, weekends, and holidays as needed.

Qualifications

• Must have a caring heart, willing to serve others.
• High School Diploma/GED.
• Two years general office experience, including reception experience.
• Experience working with the older adult population (preferred).
• Professional and polished with proper grammar skills and pleasant voice tone.
• Excellent interpersonal, organizational, time management and oral/written skills.
• Ability to work in team environment.
• Must be attentive to details, able to multi-task, and work with multiple interruptions.
• Basic knowledge with Microsoft Word (preferred).
• Basic knowledge with Microsoft Excel (preferred).

Responsibilities

• Stands, greets and assists residents, family members, guests, vendors and prospects as they enter. Ensures hospitality station is ready with coffee, cold drinks.
• Answers telephone, including transferring, taking messages, utilizing on-hold function and paging. Direct inquiries to the right person.
• Assists with hospitality services as needed and/or directed by General Manager or Manager-On-Duty.
• Assists residents and family members during the admission process.
• Provides tours to prospects and assists with marketing efforts as directed by the Executive Director.
• Delivers and distributes mail to residents and department directors.
• Assists in the dining room and during special events as requested by the Executive Director.
• Assists with activities as directed by the Executive Director.
• Maintains company dress code, wears identification badge and promotes a positive and professional image.
• Supports the General Manager by assisting with general administrative functions, such as filing.
• Performs all other duties which support the programs and services of the Community.
• Adheres and supports the policies and procedures of QSL Management.
• Ensures Lobby is clean, appealing and in good order. Reports maintenance issues to the General Manager.

Skills

Caring heart

Reception experience

Organizational skills

Customer service

Verbal communication

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

QSL Management is seeking a Concierge at Ashley Park by Barclay House in Utah. You will greet residents and guests, answer calls, assist with admissions, give tours, and support events and daily operations with a service-first attitude.

The role emphasizes hospitality, teamwork, and professionalism, with opportunities to contribute to a welcoming community for older adults across shift coverage, weekends, and holidays as needed.