Concierge

QSL Management; Saint Augustine (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

QSL Management's The Barclay of St. Augustine is seeking a Concierge for part-time weekend shifts from 7am to 7pm. You will deliver hospitality to residents, guests, and staff, serving as the first impression and handling front desk duties.

The role requires a high school diploma or GED, two years of office/reception experience, and strong interpersonal and organizational skills. Experience with older adults is preferred, with flexibility for weekend work and holiday coverage.

Qualifications

• Must have caring heart and willingness to serve others.
• High School Diploma or GED required.
• Two years of general office/reception experience.
• Experience with older adults preferred.
• Professional with good grammar and pleasant voice.
• Ability to mult-task and handle interruptions.

Responsibilities

• Provide high level hospitality to residents, guests and employees as first impression.
• Answer phones courteously and direct visitors to ensure proper procedures.
• Keep lobby/front porch area clean and welcoming.
• Assist with lobby activities and weekend/evening events when traffic is light.
• Assist with other general office tasks as needed.

Skills

Hospitality

Reception experience

Interpersonal skills

Time management

Teamwork

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

• We offer a competitive wage and an excellent benefits package.

Plus, we have a great work environment where you can make a difference in the lives of older adults.

We are currently looking for a Concierge for The Barclay of St. Augustine part time every other weekend 7am-7pm

Primary Responsibilities of the Concierge:

• Offer high level hospitality to all residents, guests and employees, you are our first impression.
• Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
• Ensures that lobby and front porch area is clean and free of trash
• Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.
• Assist with other general office tasks upon request.

Education/Experience

• Must have a caring heart, willing to serve others
• High School Diploma/GED
• Two years general office experience, including reception experience.
• Experience working with the older adult population (preferred)
• Professional and polished with proper grammar skills and pleasant voice tone.
• Excellent interpersonal, organizational, time management and oral/written skills
• Ability to work in team environment.
• Must be attentive to details, able to multi-task, and work with multiple interruptions.
• Basic knowledge with Microsoft Word (preferred).
• Basic knowledge with Microsoft Excel (preferred).
• Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities