Weekend Concierge — Luxury DC Residences

B.f.-Saul-Company; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Competitive salary $18/hr. - $21/hr.

Sales incentive program

Tuition reimbursement

Commuter benefits

PTO

Diversity and inclusive work culture

Job summary

The Kennedy-Warren, managed by B.F. Saul Company & Affiliates, seeks a friendly weekend concierge to deliver superior front-desk service for residents, visitors, and vendors. Shifts are Saturday and Sunday, 3:00 pm - 11:00 pm, with a focus on safety, hospitality, and efficient communication.

Responsibilities include greeting residents, handling requests, managing entry access, and coordinating packages, while maintaining a professional image and adherence to service standards.

Qualifications

• Highschool diploma or GED.
• Related experience as a concierge or strong customer service background.
• Ability to work under pressure.
• Strong organizational skills, attention to detail, and excellent follow-through skills.
• Strong written, verbal, and computer skills.
• Knowledge of Yardi is a plus.

Responsibilities

• Greeting residents and responding to resident requests and inquiries.
• Addressing residents' concerns in accordance with customer service standards.
• Ensuring that only authorized individuals enter the building.
• Managing multiple phone lines and directing them appropriately.
• Assisting with resident packages and mail.

Skills

Customer service

Organization

Written communication

Verbal communication

Computer skills

Attention to detail

Education

Highschool diploma or GED

Tools

Yardi

Job description

The Kennedy-Warren, managed by B.F. Saul Company & Affiliates, seeks a friendly weekend concierge to deliver superior front-desk service for residents, visitors, and vendors. Shifts are Saturday and Sunday, 3:00 pm - 11:00 pm, with a focus on safety, hospitality, and efficient communication.

Responsibilities include greeting residents, handling requests, managing entry access, and coordinating packages, while maintaining a professional image and adherence to service standards.