Weekend Concierge: Elevate Resident Experience

Peaks Healthcare Consulting; Topeka (KS); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Supportive work environment

Growth opportunities

Competitive compensation

Job summary

Heritage Grove Estates is seeking a Weekend Concierge in Topeka, KS. You will deliver exceptional customer service to residents and visitors, coordinating transportation, appointments, and social activities to create unforgettable experiences.

We value a warm, caring demeanor and the ability to work in a fast-paced setting with minimal supervision. Training is provided to ensure high-quality support and confidentiality in all resident interactions.

Qualifications

• Excellent communication, organizational, and problem-solving skills are required.
• Ability to work in a fast-paced environment with minimal supervision.
• Strong attention to detail and ability to maintain confidentiality.
• Customer-focused, warm, and caring demeanor.
• Training provided for concierge responsibilities.

Responsibilities

• Provide unparalleled customer service to residents, families, and visitors.
• Coordinate and facilitate transportation, appointments, and social activities.
• Develop and maintain strong relationships with residents, families, and staff.
• Respond promptly to resident requests and concerns.
• Maintain accurate records and reports of resident activities and preferences.
• Collaborate with other departments to ensure seamless service delivery.
• Develop and implement creative ways to enhance the resident experience.

Skills

Communication skills

Organizational skills

Problem-solving

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Job description

Heritage Grove Estates is seeking a Weekend Concierge in Topeka, KS. You will deliver exceptional customer service to residents and visitors, coordinating transportation, appointments, and social activities to create unforgettable experiences.

We value a warm, caring demeanor and the ability to work in a fast-paced setting with minimal supervision. Training is provided to ensure high-quality support and confidentiality in all resident interactions.