Concierge

Peaks Healthcare Consulting; Topeka (KS); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Supportive work environment

Growth opportunities

Competitive compensation

Job summary

Heritage Grove Estates is seeking a Weekend Concierge in Topeka, KS. You will deliver exceptional customer service to residents and visitors, coordinating transportation, appointments, and social activities to create unforgettable experiences.

We value a warm, caring demeanor and the ability to work in a fast-paced setting with minimal supervision. Training is provided to ensure high-quality support and confidentiality in all resident interactions.

Qualifications

• Excellent communication, organizational, and problem-solving skills are required.
• Ability to work in a fast-paced environment with minimal supervision.
• Strong attention to detail and ability to maintain confidentiality.
• Customer-focused, warm, and caring demeanor.
• Training provided for concierge responsibilities.

Responsibilities

• Provide unparalleled customer service to residents, families, and visitors.
• Coordinate and facilitate transportation, appointments, and social activities.
• Develop and maintain strong relationships with residents, families, and staff.
• Respond promptly to resident requests and concerns.
• Maintain accurate records and reports of resident activities and preferences.
• Collaborate with other departments to ensure seamless service delivery.
• Develop and implement creative ways to enhance the resident experience.

Skills

Communication skills

Organizational skills

Problem-solving

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Job description

Job Summary

Join our team at Heritage Grove Estates, where our mission is to provide exceptional care and services to our residents. As a Concierge, you will play a vital role in ensuring our residents' needs are met and their experiences are unforgettable. If you are passionate about delivering high-quality customer service and have a warm and caring demeanor, we encourage you to apply.

Concierge (WEEKENDS)

Location: Topeka, KS

Company: Heritage Grove Estates (ALF)

Job Summary

Join our team at Heritage Grove Estates, where our mission is to provide exceptional care and services to our residents. As a Concierge, you will play a vital role in ensuring our residents' needs are met and their experiences are unforgettable. If you are passionate about delivering high-quality customer service and have a warm and caring demeanor, we encourage you to apply.

Responsibilities

• Provide unparalleled customer service to our residents, their families, and visitors
• Coordinate and facilitate various services, including transportation, appointments, and social activities
• Develop and maintain strong relationships with residents, families, and staff members
• Respond promptly to resident requests and concerns
• Maintain accurate records and reports of resident activities and preferences
• Collaborate with other departments to ensure seamless service delivery
• Develop and implement creative ways to enhance the overall resident experience

Requirements

• 0 years of experience in a concierge or customer service role (training provided)
• High school diploma or equivalent required
• Excellent communication, organizational, and problem-solving skills
• Ability to work in a fast-paced environment with minimal supervision
• Strong attention to detail and ability to maintain confidentiality

What We Offer

• A supportive and inclusive work environment
• Opportunities for growth and professional development
• Competitive compensation package (to be discussed during the interview process)