Weekend Club Experience Concierge

Polo Tennis and Fitness Club; Austin (TX); On-site; USD 17,000 - 28,000; Part time

Job summary

Dripping Springs Racquet Club is seeking a Weekend Customer Experience Associate to join our front desk team in Austin, TX. You will greet members, answer inquiries, manage reservations, and promote Pro Shop merchandise while ensuring a smooth, welcoming environment.

The role emphasizes outstanding service, accurate billing, and coordination with instructors and staff for events. A positive attitude and reliable weekend availability are essential.

Qualifications

• Customer service experience preferred.
• Experience handling reservations and front desk operations.
• Ability to promote merchandise and handle sales in a friendly manner.

Responsibilities

• Warmly greet members and guests with professionalism.
• Answer inquiries and provide information about club amenities and services.
• Manage tee time reservations and schedule lessons or activities.
• Assist with member check-in and check-out processes.
• Promote Pro Shop merchandise and process sales.
• Maintain organized records of reservations and member information.

Skills

Customer service

Reservations management

Billing & payments

Communication

Job description

Dripping Springs Racquet Club is seeking a Weekend Customer Experience Associate to join our front desk team in Austin, TX. You will greet members, answer inquiries, manage reservations, and promote Pro Shop merchandise while ensuring a smooth, welcoming environment.

The role emphasizes outstanding service, accurate billing, and coordination with instructors and staff for events. A positive attitude and reliable weekend availability are essential.