Weekend Care Coordinator

Open Arms & FCS; Chicago (IL); Remote; USD 28,000 - 41,000; Part time

Job summary

Open Arms & FCS is seeking a reliable Weekend Care Coordinator to manage caregiver schedules for Saturdays and Sundays from a remote location. The role interacts with clients, families, and staff to ensure timely updates and prompt issue resolution.

Based in the Chicago metropolitan area, you will help maintain coverage and service continuity on weekends. The position emphasizes strong communication, problem-solving, and the ability to handle multiple priorities in a fast-paced environment while

Qualifications

• Experience in home care, healthcare coordination, scheduling, or customer service preferred.
• Strong communication and problem-solving skills.
• Comfortable working independently in a remote environment.
• Ability to manage multiple priorities in a fast-paced setting.
• Experience with scheduling or healthcare software is a plus.
• Must be based in the Chicago metropolitan area.

Responsibilities

• Coordinate caregiver schedules and respond to call-offs or coverage needs.
• Communicate with clients, families, and caregivers regarding scheduling updates.
• Monitor and resolve weekend service issues and escalations.
• Document care coordination activities and updates in company systems.
• Collaborate with weekday teams to ensure smooth handoff of outstanding items.
• Support client service continuity and caregiver engagement.

Skills

Communication

Problem-solving

Multitasking

Attention to detail

Customer service

Remote work

Tools

Scheduling software

Healthcare software

Job description

Location: Chicago Area (Must be based in the Chicagoland region)
Schedule: Every other Saturday & Sunday (approximately 4 days a month)
Work Arrangement: Remote / Work From Home

Position Summary

We are seeking a reliable and organized Weekend Care Coordinator to support client care operations every Saturday and Sunday. This role serves as a key point of contact for clients, caregivers, and internal team members to ensure schedules are maintained, urgent staffing needs are addressed, and service issues are resolved promptly.

Responsibilities

• Coordinate caregiver schedules and respond to call-offs or coverage needs.
• Communicate with clients, families, and caregivers regarding scheduling updates.
• Monitor and resolve weekend service issues and escalations.
• Document care coordination activities and updates in company systems.
• Collaborate with weekday teams to ensure smooth handoff of outstanding items.
• Support client service continuity and caregiver engagement.

Qualifications

• Previous experience in home care, healthcare coordination, scheduling, or customer service preferred.
• Strong communication and problem-solving skills.
• Comfortable working independently in a remote environment.
• Ability to manage multiple priorities in a fast-paced setting.
• Experience with scheduling or healthcare software is a plus.
• Must be based in the Chicago metropolitan area.

What We're Looking For

• Dependable and responsive.
• Strong attention to detail.
• Compassionate and client-focused.
• Able to remain calm and effective during urgent situations.

This role is ideal for someone looking for a consistent weekend position while making a meaningful impact on client care and service delivery.