Weekend Breakfast Lead — Guest Experience & Prep

ZMC Hotels, LLC; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Employee discounts

$250 referral bonus

DailyPay

Job summary

ZMC Hotels, LLC in Scottsdale, AZ is seeking a Breakfast Attendant to ensure a welcoming start for guests. You will prep food, assist with cleaning, restock supplies, and greet guests during the early shift starting around 5 am.

We value organization, strong guest service knowledge, and clear communication within a collaborative team. Full-time roles offer benefits and opportunities for growth within the hotel group.

Qualifications

• Highly organized.
• Thorough knowledge of guest service and satisfaction.
• Good verbal and written communication skills.
• Team environment with leadership responsibilities.
• Basic computational ability.
• Basic computer skills.

Responsibilities

• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests' needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Skills

Guest service

Communication

Team leadership

Computing basics

Job description

ZMC Hotels, LLC in Scottsdale, AZ is seeking a Breakfast Attendant to ensure a welcoming start for guests. You will prep food, assist with cleaning, restock supplies, and greet guests during the early shift starting around 5 am.

We value organization, strong guest service knowledge, and clear communication within a collaborative team. Full-time roles offer benefits and opportunities for growth within the hotel group.