Weekend Breakfast Concierge: Guest Experience Lead

ZMC Hotels; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

401(k)

Employee discounts

DailyPay

Referral bonus

Job summary

ZMC Hotels in Scottsdale is seeking a friendly Breakfast Attendant to help start the day with exceptional guest service. The shift begins around 5 am; you’ll prep the food, clean, restock, and warmly greet guests as they arrive.

You will maintain knowledge of daily counts and hotel features, promote breakfast options per brand standards, and support a clean, efficient service that drives guest satisfaction.

Qualifications

• Highly organized.
• Thorough knowledge of guest service and satisfaction.
• Good communication skills, both verbal and written.
• Team leadership within a collaborative environment.
• Basic computational ability.
• Basic computer skills.

Responsibilities

• Greet and acknowledge arriving guests.
• Maintain knowledge of daily house count, in-house groups, and hotel features.
• Inform guests about breakfast options per brand standards.
• Assist in ensuring a pleasant guest experience and satisfaction.
• Clean and restock areas after breakfast service.

Skills

Highly organized

Guest service knowledge

Communication skills

Team leadership

Computational ability

Computer skills

Job description

ZMC Hotels in Scottsdale is seeking a friendly Breakfast Attendant to help start the day with exceptional guest service. The shift begins around 5 am; you’ll prep the food, clean, restock, and warmly greet guests as they arrive.

You will maintain knowledge of daily counts and hotel features, promote breakfast options per brand standards, and support a clean, efficient service that drives guest satisfaction.