Weekend Behavioral Health Intake Coordinator

Alvarado Parkway Institute; La Mesa (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

Alvarado Parkway Institute in La Mesa, CA is seeking a Per Diem Intake Coordinator to assess callers, schedule appointments, and coordinate care for patients needing hospitalization. The role emphasizes compassionate, confidential service and referrals when not using API services.

The position supports the intake team, interacts with physicians and referral sources, and requires strong communication, data entry, and organizational skills.

Qualifications

• Bachelor’s degree in psychology or related field.
• Knowledge of mental health care services and referral processes.
• Excellent communication and data entry skills; ability to manage multiple tasks.

Responsibilities

• Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
• Documents calls and related information on TRIMS form and enters data into TRIMS automated system.
• Stays current with organization's programs and services.
• Supports organization's customer service philosophy.
• Assists Director in training activities and other special projects as assigned.
• Establishes and maintains effective working relationships with supervisor, co-workers, and staff of other departments.
• Establishes and maintains positive relationships with patients, physicians, allied health professionals, and all referral sources.
• Answers and responds to incoming telephone calls.
• Complies with other applicable department and/or organization standards and policies.
• Other duties as assigned.

Skills

Reading & writing

Mathematics skills

Abnormal psychology knowledge

Psychology terminology familiarity

Analytical skills

Problem solving

Oral communication

Confidential information handling

Data entry skills

Time management

Interpersonal skills

Education

Bachelor’s degree in psychology or related field

Tools

TRIMS system

Job description

Alvarado Parkway Institute in La Mesa, CA is seeking a Per Diem Intake Coordinator to assess callers, schedule appointments, and coordinate care for patients needing hospitalization. The role emphasizes compassionate, confidential service and referrals when not using API services.

The position supports the intake team, interacts with physicians and referral sources, and requires strong communication, data entry, and organizational skills.