Intake & Referrals Coordinator - Mental Health

Alvarado Parkway Institute of Behavioral Health; La Mesa (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Days Off (PDO) accrual

Medical insurance

Dental insurance

Vision insurance

401(k) Plan

Flex spending accounts

Job summary

Alvarado Parkway Institute of Behavioral Health in La Mesa, CA is seeking an Intake Coordinator. The role involves assessing caller needs, scheduling appointments, and coordinating care to improve patient well-being.

Successful candidates will have excellent communication and organizational skills, with prior experience in a psychiatric setting being preferred. API offers a comprehensive benefits package including medical, dental, vision, and 401(k).

Qualifications

• Ability to maintain composure in stressful situations.
• Flexibility in work hours to meet organizational needs.
• Prior experience in a psychiatric call center.

Responsibilities

• Assess needs of callers and schedule appointments.
• Document referral information accurately in medical records.
• Coordinate care for patients and ensure continuity of care.

Skills

Customer service focus

Organizational skills

Excellent communication

Computer literacy

Education

Bachelor's Degree in Psychology or related field

Job description

Alvarado Parkway Institute of Behavioral Health in La Mesa, CA is seeking an Intake Coordinator. The role involves assessing caller needs, scheduling appointments, and coordinating care to improve patient well-being.

Successful candidates will have excellent communication and organizational skills, with prior experience in a psychiatric setting being preferred. API offers a comprehensive benefits package including medical, dental, vision, and 401(k).