Automotive Service Advisor/Writer – Weekends Off & Growth

Christian Brothers Automotive; Lockport (IL); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Healthcare benefits available

Paid vacation & holidays

Matching retirement plans

Employee appreciation events

Job summary

Christian Brothers Automotive in Lockport, IL seeks an Automotive Service Advisor/Writer to guide guests through the repair process and manage daily operations with a customer-first approach.

In this role you will present repair options, keep guests informed, and drive service sales while maintaining integrity. Benefits include healthcare, paid time off, retirement matching, and ongoing training.

Qualifications

• 3+ years in automotive customer service or service writer/sales role.
• Proficiency in Windows-based computer software and automotive store applications.
• Tech-savvy operational skills using tablets and smartphones for modern shop management.

Responsibilities

• Greet guests entering the facility with hospitality and respect.
• Present the best repair solution in an easy-to-understand way.
• Manage the store’s workflow effectively and efficiently.
• Sell services while upholding honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate clearly by phone and build long-term guest relationships.
• Direct and participate in customer service activities.

Skills

Automotive customer service experience

Windows-based software proficiency

Tech-savvy for shop workflows

Driving record acceptable

Tools

Tablets/smartphones proficiency

Job description

Christian Brothers Automotive in Lockport, IL seeks an Automotive Service Advisor/Writer to guide guests through the repair process and manage daily operations with a customer-first approach.

In this role you will present repair options, keep guests informed, and drive service sales while maintaining integrity. Benefits include healthcare, paid time off, retirement matching, and ongoing training.