Wedding & Social Catering Sales Managaer

Basin Harbor; Vergennes (VT); On-site; USD 67,000 - 70,000; Full time

Job summary

Basin Harbor in Vergennes, Vermont, is seeking a highly motivated Wedding & Social Catering Sales Manager to drive revenue through weddings and social events. You will be the primary contact for clients, crafting proposals and contracts that reflect the resort’s commitment to exceptional hospitality.

Responsibilities include soliciting events, tours, site visits, and negotiations to maximize revenue while delivering memorable guest experiences.

Qualifications

• Bachelor's degree in hospitality management, business, marketing, or related field or equivalent experience.
• Minimum 2-3 years of hospitality sales experience; luxury hospitality preferred.
• Proven ability to meet and exceed sales goals.
• Excellent interpersonal, communication, presentation, and negotiation skills; ability to collaborate with clients and internal departments.
• Strong organizational skills with the ability to manage multiple projects and deadlines.

Responsibilities

• Proactively solicit, sell, negotiate and book weddings, family reunions, anniversary celebrations, showers, and other social events.
• Respond to inquiries promptly and conduct in-person site tours for prospective clients.
• Develop customized proposals, contracts, and event packages that maximize resort revenue.
• Negotiate guestroom rates, meeting room rental, and other terms balancing client needs with hotel profitability.
• Prepare and execute group contracts per hotel terms and procedures.
• Ensure contracts reflect negotiated terms, including cancellations and deposits.
• Collaborate with sales and revenue leadership to align pricing with occupancy and revenue strategy.
• Monitor booking pace, pipeline, and conversion metrics.
• Serve as primary liaison from inquiry to operational handoff for clients.
• Build relationships with industry partners and wedding planners to generate new business.
• Collaborate on-site with resort operations to ensure successful contract closing.

Skills

Sales Expertise

Communication

Negotiation

Relationship Building

Project Management

Education

Bachelor's degree in hospitality management or related field

Tools

Microsoft Office

Salesforce

Adobe Suite

Stayntouch

Job description

Description

About Basin Harbor

At Basin Harbor, we blend a century-old tradition of hospitality with the stunning beauty of Lake Champlain. Our mission is to create unforgettable experiences by fostering deep connections that resonate across generations. As part of our dedicated team, you'll play a vital role in this success, empowered to make service decisions that enhance guest satisfaction. We value creativity and a proactive approach, encouraging team members to exceed expectations and bring a positive attitude to every interaction.

Position Summary

We are looking for a highly motivated sales professional with a passion for creating unforgettable guest experiences and achieving revenue goals to join our team!

The Wedding & Social CateringSales Manager is responsible for driving revenue through the wedding and social catering marketsales of special events such as weddings, family reunions, milestone celebrations, and other social events at Basin Harbor. This position serves as the primary contact for clients throughout the sales process, building relationships and creating memorable event experiences that reflect the resort's commitment to exceptional hospitality.

Essential Duties and Responsibilities

• Proactively solicit, sell, negotiate and book weddings, family reunions, anniversary celebrations, showers, celebrations of life, and other social events.
• Respond to inquiries in a timely and professional manner and conduct in-person site tours for prospective clients.
• Develop customized proposals, contracts, and event packages that align with client needs while maximizing resort revenue.
• Negotiate guestroom rates, meeting room rental, food and beverage minimums, concessions, and other business terms while balancing client needs with hotel revenue and profitability objectives.
• Prepare and execute group contracts in accordance with hotel-approved terms, policies, and procedures.
• Ensure contracts accurately reflect negotiated terms, including cancellation, attrition, deposits, billing arrangements, concessions, and other applicable requirements.
• Collaborate with sales and revenue leadership to align group pricing and availability with occupancy, ADR, need periods, and overall hotel revenue strategy.
• Monitor booking pace, tentative and definite business, conversion, account production, and overall pipeline performance.
• Serve as the primary liaison for clients from initial inquiry through operational handoff, ensuring a seamless experience for our clients.
• Build strong relationships with industry partners, wedding planners, and community groups to generate new business opportunities.
• Collaborate on-site with resort operations to ensure successful contract closing.
• Maintain accurate records of client interactions, contracts, and event details within the resort's sales systems.
• Achieve established monthly, seasonal, and annual revenue and booking goals.
• Serve as a knowledgeable and sophisticated representativeof Basin Harbor at bridal shows, networking events, community functions, and industry-related events.
• Consistently deliver exceptional service that reflects Basin Harbor's culture of hospitality and guest satisfaction.

Requirements

• Bachelor's degree in hospitality management, business, marketing, or a related field or the equivalent combination of education and work experience.
• Minimum of 2-3 years of experience in hospitality sales; luxury hospitality-related work experience is preferred.
• Luxury resort, full-service hotel, wedding, and/or high-end social event sales experience is strongly preferred.
• Proven ability to meet and exceed sales goals.
• Excellent interpersonal, communication, presentation, and negotiation skills and the ability to collaborate with clients and internal departments.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency in Microsoft Office, Salesforce, Adobe Suite, and Stayntouch.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required by client and business needs.
• Ability to lift up to 40 pounds, regularly walk between venues and climb stairs.
• Holds a valid US. driver's license and comfortable operating a golf cart regularly with clients.

Pay Range: $67,000 - $70,000 per year.

Schedule: Full-time, on-site. Requires a flexible schedule, including weekends, evenings, and holidays, to align with scheduled events and peak client inquiry times. Our peak season runs from April – October.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.