WEDDING & EVENTS COORDINATOR I

Ponte-Winery; Temecula (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401k Matching Plan

Life Insurance

Pet Insurance

3 Weeks of PTO

2 paid Holidays

Job summary

Ponte Family Estate Winery in Temecula, CA, seeks a Weddings & Events Coordinator II to drive weddings and events from inquiry through execution. You will coordinate tours, manage contracts, deposits, and payments, and work with the Director of Sales and Special Events to deliver exceptional guest experiences.

Applicants should have at least 4 years in wedding sales and coordination, and be proficient with event software.

Qualifications

• Minimum 4 years of wedding sales and coordinating related experience.
• Experience selling weddings, function space and food & beverage.
• Solid knowledge of sales principles, techniques, and practices in hospitality.
• Ability to negotiate and close contracts under pressure.
• Proficient in MS Excel, Word, Outlook, TripleSeat and WebRez.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Receive, review, and respond to inquiries for special events and weddings.
• Convert prospective clients into committed customers via on-site visits and meetings.
• Manage deposits, progress payments, and final payments per contract.
• Assist in selling/planning other departments’ events as needed by the Director of Sales and Special Events.
• Maintain high service levels and strong relationships with clients.
• Attend sales and weekly banquet event order meetings.
• Develop and distribute communications for event planning and room setups.
• Participate in rehearsals, weddings, and events.

Skills

Wedding sales

Event coordination

Customer service

Negotiation

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

TripleSeat

WebRez

Job description

Ponte Family Estate Winery opened in 2003 and is a California based company operating in the heart of the Temecula Wine Country. We have been farming our vineyards since 1984 and are a real working winery, growing and producing over 20 estate grown varietals within certified sustainable facilities.

We are located right next to our Four Diamond, 90 room, boutique hotel Ponte Vineyard Inn, and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.

We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Summary:

The Weddings & Events Coordinator II is responsible for selling, detailing, and coordinating all weddings and events, ensuring that the guests’ expectations are exceeded.

Compensation

$24.00 DOE hourly + Commissions

Schedule

• Wednesday - Sunday, at a minimum, based on business needs

Benefits Per Company Plan Details:

• 401k Matching Plan
• Life Insurance
• Pet Insurance
• 3 Weeks of PTO
• 2 paid Holidays (Thanksgiving + Christmas)

*The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*

Essential Duties and Responsibilities:

• Receive, review, and respond to all inquiries for special events and weddings.
• Convert prospective clients into committed customers through on-site visits/meetings, property tours and proactive communication.
• Responsible for initial deposit, progress payments, and final payments as outlined in the contract and per standard operating procedures.
• Assist in the selling/planning of other departments’ events, as needed, and directed by the Director of Sales and Special Events.
• Manage clients by providing the highest level of service and integrity.
• Attend sales meetings and weekly banquet event order meetings.
• Maintain positive and productive relationships with internal departments and operations.
• Develop and distribute all communications related to the planning and execution of group functions, including but not limited to banquet event orders (BEO’s) and room sets according to the established guidelines.
• Participate in rehearsals, weddings, and events.
• Provide the results of the wedding surveys to management.
• Assist with training new coordinators and administrative assistants.
• Any other tasks as assigned by your Manager.
• Understand and adhere to the Ponte values, safety, and service standards.
• Understand and adhere to environmental standards set by the winery.

Knowledge, Skills, and Abilities:

• Must have a minimum of 4 years of wedding sales and coordinating related experience.
• Experience selling weddings, function space and food and beverage.
• Solid knowledge of sales principles, techniques, and practices common in the hospitality industry.
• Demonstrate ability to achieve and exceed sales goals by effectively negotiating and closing contracts.
• Ability to handle client challenges and remain composed and graceful under pressure.
• Demonstrate strong computer skills, and be proficient in Microsoft Excel, Word, outlook, Triple Seat, and Webrez.
• Agree to work a flexible schedule including evenings/weekends/holidays as required.
• Use professional communication skills when writing and speaking with clients and other departments.
• Speak in front of clients and various departments with clarity and confidence.
• Demonstrate strong organizational, detailed, and multitasking skills.
• Treat all associates and guests in a respectful manner.
• Must have exceptional grooming standards that are consistent with company guidelines including apparel and footwear.
• Be willing to work an event for at least 3/4 th of the event time.
• Must be able to work in a standing position for long periods of time.
• Must be able to lift/carry up to 30 lbs.
• Must be able to work outdoors in various weather temperatures.