TASTING ROOM BARBACK

Ponte Winery; Temecula (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Ponte Family Estate Winery, a California-based winery in Temecula, seeks a Tasting Room Barback to support servers and ensure guests have an exceptional experience. You will help with setup, stock, and guest interactions in a fast-paced, outdoor environment.

Must be 21+, able to lift 40 lbs, and capable of weekend/holiday shifts; wine knowledge is helpful but not mandatory as training is provided. Join our team in the Temecula Wine Country.

Qualifications

• Must be 21+ and able to obtain Riverside County Food Handler Card.
• Able to lift 40–50 lbs and stand for long periods.
• Weekend and holiday availability required.
• Wine experience is desirable but not required.
• Customer-focused and friendly hospitality mindset.

Responsibilities

• Set up and maintain tasting counters in the Tasting Room and Reserve Room.
• Greet guests and respond quickly to requests in a friendly and courteous manner.
• Stock wine at tasting counters, tasting floor, storage room and cashier station.
• Prepare serving stations with wine, glasses, breadsticks, and towels to exceed guest expectations.
• Carry wine and merchandise to guests' cars when needed.
• Maintain cleanliness and stock of Tasting Room and Reserve Room counters.
• Ensure glasses are cleaned and counters are organized.
• Follow environmental standards set by the winery.

Skills

Guest service

Wine knowledge

Communication

Cash handling

Education

High school diploma or equivalent

Job description

Ponte Family Estate Winery opened in 2003 and is a California based company operating in the heart of the Temecula Wine Country. We have been farming our vineyards since 1984 and are a real working winery, growing and producing over 20 estate grown varietals within certified sustainable facilities.

We are located right next to our Four Diamond, 90 room, boutique hotel Ponte Vineyard Inn, and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.

We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Summary:

The Tasting Room Barback will set up and maintain the tasting counter for the servers, ensuring the servers have all the necessary tools to exceed the guests’ expectations throughout the day.

Hours of Operation:

• Monday- Sunday
• 11:00 AM- 6:00 PM

Essential Duties and Responsibilities:

• Ensures the Tasting Room and Reserve Room servers have everything they need to be successful for the day.
• Full setup and break down tasting counters in the Tasting Room and Reserve Room tasting areas.
• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
• Ensure wine is stocked at tasting counters, tasting floor, storage room and cashier station.
• Prepare serving stations with wine, glasses, breadsticks, wine club shipment boxes and towels to ensure guests’ expectations are exceeded.
• Maintains stock and cleanliness of Tasting Room and Reserve Room counters.
• Collect and wash glasses ensuring a clean tasting counter.
• Carry wine and merchandise to the guest’s car as needed.
• Understand and adhere to environmental standards set by the winery.

Knowledge, Skills and Abilities:

• Must be 21 and older.
• Must have the ability to obtain and maintain a valid Riverside County Food Handler Card.
• Must have the ability to obtain and maintain a valid ABC RBS certification.
• Ability and willingness to work in a standing position for long periods of time, and in the outdoors, during inclement weather.
• Ability and willingness to stand, walk, and bend for extended periods of time.
• Ability and willingness to lift, lower, push, carry, or pull up to 40-50 lbs. on a consistent basis.
• Ability and willingness to bend, squat, stoop, and climb stairs on a consistent basis.
• Ability to treat all associates and guests in a respectful manner.
• Exhibits integrity (honesty and truthfulness).
• Must be able to lift 40 lbs. regularly throughout their shift.
• Must be able to work in a standing position for long periods of time.
• Open availability is preferred. More than 4 scheduled shifts a month is required.
• Must be available to work weekends and holidays.
• Must be able to work special events (i.e. barrel tastings, wine club events, etc.)
• Experience with wine is desirable but not essential.
• Positive attitude, good conversational skills and enjoys working with the guests.
• Able to engage the guests in a clear and professional manner.
• Be willing and able to work well under pressure.
• Work in fast paced work environment.
• Ability to multitask.

Company Standards:

• Understand the Ponte Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.