Weddind and Social Sales Manager

Four Seasons Hotels Ltd; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Transportation service

Uniform laundry service

Training programs

Recognition programs

Competitive salaries

Job summary

Four Seasons Hotels and Resorts is seeking a Wedding and Social Sales Manager to secure group weddings, social events, and celebrations at a luxury resort. The role involves promoting, soliciting, and managing bookings, with flexibility to operate in Mexico or feeder markets and in a remote-capable arrangement.

Ideal candidates have 3+ years of weddings/social market experience, strong English/Spanish communication, and proficiency with industry tools like Cvent, Delphi, Opera, and MS Office.

Qualifications

• Position based on property preferred; remote position in key feeder market is possible.
• At least 3 years of experience handling weddings and social events for a luxury resort.
• Excellent reading, writing and oral proficiency in English and Spanish.

Responsibilities

• Actively solicit new business and respond to inquiries to achieve profitable bookings and sales goals.
• Conduct property tours and entertain planners of social events, weddings, and homeowner events.
• Coordinate sales efforts between Sales and Events to optimize use of event space and maximize revenue.
• Execute event planning after selling and finalize bookings with client requirements.
• Negotiate and confirm group contracts to meet hotel revenue targets.
• Ensure client satisfaction from the outset of all events.

Skills

Interpersonal skills

English & Spanish proficiency

Travel willingness

Education

Hospitality degree preferred

Tools

Cvent

Delphi

Opera

PowerPoint

Excel

Word

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Role:

The Wedding and Social Sales Manager primary responsibility is secure group wedding, social and celebrations, which include 10 guest rooms or more. Business from the Social Market for events of all sizes, up to and including full resort buy-outs through active and effective promotion, solicitation, and prospecting, while maintaining Four Seasons standards and maximizing revenue/profit potential.

Based on property at our resort in Mexico or in a key feeder market with strong client base

What will you do:

• Actively solicit new business and respond to inquiries with the intention of confirming profitable business and achieving Sales Goals
• Conduct property tours and entertain planners of social events, weddings and homeowner events.
• Coordinate the sales efforts between sales department and events to insure proper utilization of event space to yield maximum revenues
• Execute the planning of events after selling
• Finalize the requirements of confirmed bookings while maximizing revenue,
• Ensure satisfaction of client at the outset of all events
• Assist with all guest inquires within the Sales, Marketing and Events Department, including assistance with high telephone volume and walk-in site inspections
• Be fully versed in the facilities and capabilities of the resorts competitive set
• Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved
• Have a strong attention to detail, monitor quality and be obsessively service oriented

What You Bring:

• Position based on property preferred. However, open to remote position in key feeder market
• College education in Hospitality preferred
• At least 3 years previous experience handling weddings and social market for a luxury resort.
• Excellent reading, writing & oral proficiency in the English and Spanish language.
• Proven interpersonal skills with a track record of successful client interactions
• Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Cvent, Delphi and Opera
• Knowledge of Delphi Sales and Catering Software
• Ability to travel as needed to prospect and secure business for the hotel

What We Offer

• You will become part of a supportive team with a genuine family spirit, where your talent will be valued and recognized.
• Highlycompetitive salaries , with an attractive annual incentive plan for management and Department Head positions.
• Transportation service fromSan Lucas and San Josédel Cabo to the resort.
• Uniform laundry service , ensuring comfort anda professionalappearance.
• Training programsandin-house workshops to support your professional development.
• A dynamic, diverse, and challenging work environment with close interaction with the leadership team.
• Recognitionprograms that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year.

Schedule & Hours:

• Full-time position
• Shifts may include early mornings, evenings, weekends, and holidays depending on operational needs

Learn More by Visiting Us:

Company Website: www.fourseasons.com/cabodelsol

Instagram: https://www.instagram.com/fscabodelsol

*Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.*

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal