Web Experience Strategist

SLAC; Palo Alto (CA); On-site; USD 59,000 - 110,000; Full time

Benefits offered by this job

18+ PTO days per year

Health benefits start when you start

Flexible work options

$6000+ annual tuition and training

403(b) plan

Mental health and wellness programs

Free and discounted commuter transport

Job summary

Stanford University is seeking a content/editorial specialist to coordinate planning, maintenance, and accessibility of Stanford-owned website content. You will work with clients to ensure consistent layout, navigation, and look across departments.

The role involves QA, CMS provisioning, and collaboration with designers and developers to build usable web interfaces while maintaining branding and usability standards.

Qualifications

• Bachelor's degree and three years of relevant work experience or a combination of education and relevant experience.
• Excellent oral and written communication and interpersonal skills.
• Clear understanding of web standards and usability methods.
• Ability to present ideas in business-friendly and user-friendly language.
• Familiarity with web publishing tools.
• Working knowledge of HTML, CSS, XML, and related web site development technologies and software.
• Knowledge of user experience and information architecture.
• Understanding of software architecture and relational database technology.
• General knowledge of office applications.

Responsibilities

• Coordinate and oversee editorial and quality assurance processes.
• Identify and communicate issues to content creators based on editorial standards.
• Ensure new pages are user friendly and link properly across the site.
• Analyze results from process reviews and ensure consistency with branding and accessibility standards.
• Provide CMS provisioning and manage access/workflows for new and migrating sites.
• Diagnose content problems, fix broken links and formatting issues.
• Collaborate with developers, designers and users to create usable web interfaces.
• Monitor system health, security services, and notify stakeholders of incidents.

Skills

Editorial process

Web standards

Usability methods

Business-friendly language

Web publishing tools

HTML

CSS

XML

Information architecture

Relational database knowledge

Office applications

Education

Bachelor's degree + 3 years experience

Job description

Under direct supervision, coordinate the planning, maintenance, andaccessibility of Stanford owned and generated website content andcontent-related services. Partner with clients/groups to ensure thelayout, positioning, navigation, and look and feel of content isconsistent across the organization.

Responsibilities

Core Duties:

Using established standards, coordinate and oversee the editorialand quality assurance process. Identify and communicate issues andfeedback to content creators and/or clients based on understanding ofthe editorial process.

Ensure new pages are user friendly, link properly and seamlesslywith existing pages, and navigate easily by using a manual process orweb-based tool. Read and analyze results from process review, typicallyusing established standards. Ensure consistency across branding,university/department standards, and accessibility compliance issuesutilizing university standards.

Gather information by surveying or meeting directly withclients/groups to maintain existing content and/or to develop newcontent. Provide documentation on the website building process andprovide instruction to clients so that they can update their ownwebsite.

Answer questions from site visitors, or redirect messages to theappropriate person(s).

Optimize web content for end user performance. Work may includereformatting text, assuring hyperlink integrity, transferring andtranslating files, and posting of new material to the page involvingHTML scripting. May maintain web site content and informationflow.

Using the content management system (CMS), provide provisioningby copying templates, granting permissions and access to assist inbuilding the underlying web site platform(s) for new and migratingwebsites. Consult with clients to understand the needs to recommend andconfigure the CMS. Perform website administration, such as providingtemplates and managing access and workflows.

Find, diagnose, and fix content problems, including broken links,typographical errors, and formatting inconsistencies.

Work with developers, designers, and users to develop highlyfunctional user interfaces for web-based applications through ad hocsurveys and client interviews to determine user requirements. Receivefeedback on quality of interfaces to ensure user ability meetsrequirements. Collaborate with designer to make updates

Monitor system health, security services, and system proceduresand notify appropriate parties of incidents/issues.

Minimum Education and Experience:

Bachelor's degree and three years of relevant work experience or acombination of education and relevant experience.

Knowledge, Skills and Abilities:

Excellent oral and written communication and interpersonalskills.

Clear understanding of web standards and usabilitymethods.

Ability to present ideas in business-friendly and user-friendlylanguage.

Familiarity with web publishing tools.

Working knowledge of HTML, CSS, XML, and related web sitedevelopment technologies and software.

Knowledge user experience and information architecture.

Have understanding of software application architecture andrelational database technology

General knowledge of office applications.

• Pay Range $88,583-$165,355
• Pay Frequency Hourly
• Fixed Term Y
• Stanford Schools and Units Hoover Institution
• Full time or Part time Full Time
• Regular or Temporary Regular
• Job Category Information Technology Srvcs
• Posting Date 10/28/2026, 10:54 PM
• Grade H
• Job Identification 201554

Benefits that support you, and your future

18+ PTO days per year

Health benefits start when you start

Flexible work options

$6000+ annual tuition and training assistance

403(b) plan

Mental health and wellness programs

Free and discounted commuter transportation

Applies to regular full-time positions.

Notice to Applicants

The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Stanford University provides job pay ranges representing its good faith estimate of what the university reasonably expects to pay for a particular job. The specific pay offered to a selected candidate will be determined based on a wide range of factors that are unique to each candidate, including but not limited to geographic work location, relevant knowledge, skills and abilities, relevant education, years of relevant experience, depth and breadth of relevant experience, and performance; further including but not limited to other business and organization needs such as the scope and responsibilities of the position, the minimum qualifications, departmental budget availability, and market and internal equity across the university, school/ unit, department, as well as job reporting relationships.

Why work at Stanford

World-changing work in a culture of continuous learning

An inspiring community that values collaboration

High-quality health and wellness benefits that put you and your family first

Access to world-class education and career development, with tuition reimbursement, training assistance, and more