Web & Data Administrator (GPSTC Technology Srvs Section)

Public Safety, Department of; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Georgia State Government is seeking a Web & Data Administrator for the GPSTC Technology Srvs Section. The role provides Tier 2 help desk support for applications, develops website content, and monitors enterprise systems for reliability and security.

Work is primarily on-site at the GPSTC campus in Forsyth, GA, with eligibility verification to work in the United States. Minimum qualifications include a bachelor’s degree in a related field with 1 year of experience, or an associate degree with 3

Qualifications

• Bachelor’s degree in a related field plus 1 year of related experience, or an Associate’s/Vocational/Technical degree plus 3 years of related experience.

Responsibilities

• Provide Tier 2 application help desk support for GPSTC-hosted applications.
• Develop website content and maintain website software.
• Test application functionality and recommend remediation.
• Monitor enterprise applications for reliability, security and integration.
• Compile data into various reports.

Skills

Help desk support

Application development

Troubleshooting applications

Data analytics

Social media administration

Project management

Customer communication

Education

Bachelor's degree in related field

Associate’s/Vocational/Technical degree in related field

Tools

None specified

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Web & Data Administrator (GPSTC Technology Srvs Section)

Agency: Department of Public Safety

Job Requisition ID: JR0000005745

Shift: Not Applicable (United States of America)

Job Description

Description of Duties & Responsibilities: Under limited supervision, the Web and Data Administrator position provides Tier 2 application help desk support for all applications developed and hosted by GPSTC. Develops website content and maintains website software. Tests application functionality and makes recommendations for remediation. Monitors applications across the enterprise to ensure reliability, security, and operational integration. Compiles data into various reports. Work duties primarily performed in person on main GPSTC campus in Forsyth, Georgia. Must be authorized to work in the United States. (In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. GPSTC does not offer sponsorships.)

Minimum Qualifications

Bachelor’s degree in a related field from an accredited college or university AND one (1) year of related experience OR Associate’s/Vocational/Technical degree in a related field from an accredited college or university AND three (3) years of related experience. Relevant college coursework may substitute for on the job experience.

Preferred Qualifications

• Bachelor’s degree in information technology or related field.
• Good understanding of application development technologies and methodologies.
• Experience providing technical help desk support (Tier 1 or higher) to customers.
• Experience in troubleshooting application related issues.
• Experience in data analytics or data science.
• Experience with social media administration and support.
• Ability to manage technical projects from start to finish.
• Ability to communicate with customers on a professional basis level.

Other Remarks

Selected candidate subject to criminal records background and drug screening clearance. Minimum Qualifications: High school diploma/GED and two (2) years of related experience; or two (2) years of experience at the lower level IT Business Analyst 1 (ITP060) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.