Wealth Management Client Associate

RBC Capital Markets, LLC; Peterborough (NH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Total rewards program

Career development

Flexible work/life balance

Stock where applicable

Job summary

RBC Wealth Management is seeking a Client Associate/Registered Client Associate to support financial advisors and clients in a fast-paced branch environment. You will manage account questions, onboarding, documentation, and fund transfers to help advisors grow their business.

We offer training and development, and a collaborative culture that emphasizes client-first service. This role requires handling sensitive information with confidentiality and adapting to evolving technology and processes.

Qualifications

• Bachelor's degree or job-related experience.
• Strong soft skills including verbal and written communication, people, organizational, and client service skills.
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective.
• Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire.
• Ability to adapt to a rapidly changing business and technology environment.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.
• Maintain confidentiality in accordance with RBC's Code of Conduct.

Skills

Customer Knowledge

Customer Service

Group Problem Solving

Interpersonal Relationship Management

Oral Communications

Perseverance and Follow-Through

Product Services

Sales Activities

Education

Bachelor's degree or job-related experience

Job description

RBC Wealth Management is seeking a Client Associate/Registered Client Associate to support financial advisors and clients in a fast-paced branch environment. You will manage account questions, onboarding, documentation, and fund transfers to help advisors grow their business.

We offer training and development, and a collaborative culture that emphasizes client-first service. This role requires handling sensitive information with confidentiality and adapting to evolving technology and processes.