Wealth Management Associate - CPA

Morgan Stanley; Miami (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

Morgan Stanley is seeking a Wealth Management Associate to provide senior-level client service support for Financial Advisors and Private Wealth Advisors in a fast-paced environment in Miami. The role focuses on delivering an exceptional client experience, digital marketing support, portfolio tools, and financial planning assistance.

Responsibilities include coverage for FA/PWA teams, cultivating relationships, organizing business plan initiatives, and delivering timely client service with

Qualifications

• Four-year college degree or professional certification preferred.
• Must hold and maintain the CPA designation.
• Active Series 7 (GS), Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) preferred.

Responsibilities

• Provide coverage for an FA/PWA/team and Cultivate relationships with business partners and colleagues.
• Assist in delivering exceptional client service and preparing for regular meetings with follow-ups.
• Support business development through marketing, client reports, and research using firm-approved systems.
• Participate in client meetings representing the service lens and remain current on policies and platforms.

Skills

Leadership

Client service

Communication

Time management

Multi-tasking

Attention to detail

Team collaboration

Adaptability

Education

Four-year college degree or professional certification preferred

CPA designation required

Series 7/66/63/65 licenses preferred

Tools

MS Excel

MS Office

Job description

POSITION SUMMARY

Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client experience. In supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will focus on assisting in areas such as digital marketing, portfolio holdings and/or proposal tools and financial planning.

DUTIES and RESPONSIBILITIES

Client Service

• As a senior member of the service team, provide coverage for an FA/PWA/team including:
• Cultivating relationships with business partners and colleagues internally and externally
• Supporting the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience
• Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups
• Ensuring all client service functions are performed in a timely manner, assigning work to team members on a daily basis if/as needed
• Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning clients accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity
• Remaining current on all policies, procedures and new platforms and sharing reminders and best practices with other service team members

Business Development Support

• Assisting the FA/PWA/team in organizing around and executing against their business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch Management
• At the direction of FA/PWA/team, executing against all administrative elements of digital and in-person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity
• At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients
• At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems
• At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management

EDUCATION, EXPERIENCE, KNOWLEDGE and SKILLS

Education and/or Experience

• 5+ years of work experience in a field relevant to the position required
• Four-year college degree or professional certification preferred
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) preferred
• Must hold and maintain the CPA designation
• Additional product licenses may be required

Knowledge/Skills

• Strong leadership skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven

Reports to

• Business Service Officer