Wealth Management Administrative Assistant (Part-Time)

The Dime Bank; Hawley (Wayne County); On-site; USD 36,000 - 54,000; Full time

Job summary

The Dime Bank in Hawley, PA is seeking an Administrative Assistant to support the Wealth Management Division. You will greet customers, handle document processing, and coordinate daily tasks to ensure efficient operations.

Requirements include a high school diploma or equivalent (an associate degree is preferred) and at least one year of related experience. Strong English communication, organization, and MS Office skills are essential for success.

Qualifications

• High school diploma or equivalent required; associate degree in a business-related field preferred.
• At least 1 year of related administrative assistant experience.

Responsibilities

• Greet current and prospective customers and refer them to the appropriate representative.
• Scan and submit all required account information and disclosure forms for each sale.
• Perform account maintenance and maintain confidential records.
• Prepare correspondence, memos, forms, tables, spreadsheets, and reports.
• Maintain the division’s record keeping systems and filing; handle confidential documents.
• Answer and place telephone calls; take and deliver messages.
• Assist customers with questions and gather market values and tax information; process deposits/withdrawals.
• Open and sort mail; manage calendar and schedule meetings.
• Coordinate tasks with other divisions to ensure smooth information flow.
• Adhere to laws and internal policies to promote a harassment-free environment.

Skills

English communication

Microsoft Office

Data entry

Organizational skills

Interpersonal skills

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Description

Work Schedule

This position is scheduled to work Monday, Wednesday and Friday.

Basic Qualifications

Education/Training: A high school diploma or equivalent; Associate degree in Business-related field preferred.

Skill(s): Clearly communicates in English; moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; proficient PC, keyboarding, filing, and scanning skills, including knowledge of Microsoft Office software; visual and auditory skills.

Experience: A minimum of one (1) year experience in related administrative assistant positions normally required.

General Responsibilities

Responsible for performing a variety of duties to support the Wealth Management Division; coordinating work within the division, as well as with other divisions and departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

Essential Duties

1. Performs a variety of duties to support the Wealth Management Division of which the following are illustrative:

a. Greets current and prospective customers and refers them to appropriate representative.

b. Scan and submit all required account information and disclosure forms for each sale.

c. Performs account maintenance.

d. Prepares correspondence, memos, forms, tables, spreadsheets, reports, etc.

e. Maintains the division's record keeping systems; scans and files documents; classifies, sorts, and files correspondence, forms, reports, and other documents; maintains records and files of a confidential nature.

f. Answers and places telephone calls; assists callers if possible or transfers calls to the proper individual; takes and delivers messages.

g. Assists customers with questions; obtains market values and tax information; processes customer account deposits and withdrawals, as appropriate; ensures accurate and confidential processing of account information.

h. Assists with gathering information for internal and external audits.

i. Opens and sorts mail; ranks mail for priority; answers routine correspondence as directed; prepares outgoing mail.

j. Maintains division’s business calendar to avoid conflicts; schedules meetings and appointments, as assigned.

k. Maintains supplies for the division.

l. Delivers courier packages to local drop box, when necessary.

2. Coordinates specific work tasks with other personnel within the division as well as with other divisions and departments to ensure the smooth and efficient flow of information.

3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.

4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices and external broker-dealer policies, procedures, and practices in support of risk management and overall safety and soundness.

5. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.

6. Responds to inquiries relating to his/her particular area or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.

Ancillary Duties

1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Job Location

All levels, Lake Region Office

99 Welwood Ave.

Hawley, PA

Various outside locations

Equipment/Machines

1. Telephone
2. PC/Computer keyboard
3. Printer
4. Multifunctional device (fax, copier, scanner)
5. Calculator
6. iPad

Requirements