Administrative Assistant III

Bank of America; Paramus (NJ); On-site; USD 34,000 - 72,000; Full time

Benefits offered by this job

Discretionary incentive

Job summary

Bank of America’s Merrill Wealth Management division seeks an Administrative Support professional to provide confidential executive assistance, calendar management, travel coordination, and expense processing. You will gather and report information for leaders and manage in-person meetings and virtual engagements with a client-focused approach.

The role emphasizes strong organization, clear communication, and the ability to handle multiple priorities in a fast-paced setting.

Qualifications

• Minimum of 3+ years professional, Client focused or relevant internship experience required
• Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize while delivering results and detail oriented
• Applies strong critical thinking and problem-solving skills to meet client needs

Responsibilities

• Manages executive calendars and coordinates travel arrangements
• Answers manager’s phone line, documents messages, and handles calls with good judgement
• Coordinates travel, expenses, meetings, and appointments
• Prepares meeting minutes and documents for leaders
• Prepares correspondence, reports, and forms after interacting with customers to resolve questions or problems

Skills

Administrative Services

Attention to Detail

Customer and Client Focus

Planning

Prioritization

Adaptability

Collaboration

Event Planning

Office Administration

Problem Solving

Facilities Management

Oral Communications

Recording/Organizing Information

Research

Written Communications

Education

High School Diploma / GED / Secondary School or equivalent

Tools

Excel

Power Point

Co Pilot

Job description

Job Description

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Job Description

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities

• Communicates with executives and line management to gather and convey relevant information
• Answers manager’s phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Required Qualifications

• Minimum of 3+ years professional, Client focused or relevant internship experience required
• Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize while delivering results and detail oriented
• Applies strong critical thinking and problem-solving skills to meet client needs
• Demonstrates ability to learn and understand technology to assist client with the latest in Digital and Digital Banking
• Proficiency in Microsoft Office applications: Excel, Power Point, Co Pilot, and Power Point
• Enjoys a fast-paced environment with changing and evolving responsibilities
• Professional Verbal and Written Communication

Desired Qualifications

• Prior knowledge of financial products, policies & procedures is highly preferred.
• Undergraduate degree or equivalent experience preferred

Skills

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

Shift

1st shift (United States of America)

Hours Per Week

37.5

Pay Transparency details

US - NJ - Paramus - 115 W CENTURY RD - COUNTRY CLUB PLAZA (NJ2652)

Pay and benefits information

Pay range

$25.00 - $52.34 hourly pay, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.