Wealth Associate, Senior

Alerus Financial; Fargo (ND); On-site; USD 85,000 - 110,000; Full time

Job summary

Alerus Financial is seeking a Senior Wealth Associate to support Wealth Advisors, enhancing existing relationships and developing new business opportunities. You will help clients select Alerus products and guide them toward achieving their financial wellness goals, ensuring seamless fulfillment of services.

You will mentor Wealth Associates and collaborate with advisors and product specialists to meet client needs and regulatory requirements, while maintaining high standards of service.

Qualifications

• Bachelor's degree or equivalent work experience in business or finance.
• 5-7 years of experience in financial services and CRM.
• Strong organizational and communication skills; able to multi-task.
• Self-motivated, team-oriented, maintaining professionalism under stress.
• Proven client service abilities with verbal and written communication.

Responsibilities

• Onboard new clients, set service expectations and complete necessary documentation.
• Collaborate with wealth advisors, product specialists, and team members to meet client needs and financial goals.
• Provide prompt communication to client inquiries and document interactions in the CRM.
• Ensure client documentation is collected, retained, and compliant with policies and regulations.
• Handle day-to-day transactions: deposits, distributions, transfers, and account maintenance.
• Regularly review accounts for compliance, overdrafts, and maintenance needs.

Skills

CRM experience

Client service

Communication

Time management

Team collaboration

Education

Bachelor's degree in business/finance or related field

Job description

WHO ARE WE

Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES

Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus

ABOUT THE ROLE

The Senior Wealth Associates support Wealth Advisors in enhancing existing relationships and developing new business opportunities. Wealth Associates are part of the team of wealth experts assisting clients in their selection of Alerus products and services to ensure the client successfully achieves their financial wellness goals. This position is responsible for ensuring the support and fulfillment of the selected products and services happens seamlessly.

WHAT YOU'LL BE DOING

• Facilitate the onboarding process for new clients, ensuring all necessary documentation is complete and service expectations are set.
• Collaborate with wealth advisors, product specialists, and other team members to meet client needs and achieve their financial goals.
• Provide prompt and effective communication to client inquiries, document interactions in the CRM, and keep advisors informed of any updates.
• Ensure that all necessary client documentation is collected, retained, and compliant with company policies and regulatory requirements.
• Handle day-to-day transactions, including deposits, distributions, transfers, and account maintenance, while maintaining accuracy and attention to detail.
• Regularly review accounts for compliance, overdrafts, and necessary maintenance, taking action as appropriate to ensure account health.
• Maintain a general understanding of basic financial planning concepts including depository products, investments, lending, income and estate tax planning, IRAs, insurance protection planning, charitable planning, and liquidity planning.
• Mentor Wealth Associates so they can grow and develop their knowledge and skills.

WHAT YOU SHOULD HAVE

• Bachelor's degree in business, finance or related field or equivalent work experience.
• 5-7 years of experience in financial services and CRM.
• Strong organizational, time management, and problem-solving skills and the ability to multi-task.
• Self-motivated, team-oriented, and passionate about improving client's financial wellness, with the ability to maintain professionalism under stress.
• Proven client service abilities with strong verbal/written communication.

WHAT WE BRING TO THE TABLE

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT

Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.