Wealth Advisor Support Specialist

RBC Capital Markets LLC; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonuses

Stock options

Total rewards program

Coaching and development

Flexible work/life balance

Job summary

RBC Wealth Management in Madison is seeking a Client Associate/Registered Client Associate to serve financial advisors and clients. You will leverage your administrative and operational skills to help advisors grow their business and maintain client records.

You will handle inquiries, support account questions, facilitate transfers, trades, and documentation, while upholding compliance and confidentiality. This role emphasizes client-first service, collaboration, and ongoing learning with a

Qualifications

• Bachelor's degree or job-related experience.
• Strong soft skills including verbal and written communication, people, organizational, and client service skills.
• Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire.
• Ability to adapt to a rapidly changing business and technology environment.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and elevate to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.
• Maintain confidentiality in accordance with RBC's Code of Conduct.

Skills

Verbal communication

Written communication

People skills

Organizational skills

Client service

Education

Bachelor's degree

Job description

RBC Wealth Management in Madison is seeking a Client Associate/Registered Client Associate to serve financial advisors and clients. You will leverage your administrative and operational skills to help advisors grow their business and maintain client records.

You will handle inquiries, support account questions, facilitate transfers, trades, and documentation, while upholding compliance and confidentiality. This role emphasizes client-first service, collaboration, and ongoing learning with a