We-Ko-Pa Golf - Food and Beverage Supervisor

Fort Mcdowell Golf Club; Fort McDowell (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

We-Ko-Pa Golf is seeking a Food and Beverage Supervisor to support daily F&B operations at Fort McDowell, AZ. The role opens and closes the restaurant, assists with banquets and events, and helps with menu creation while ensuring guest satisfaction and high service standards.

The supervisor reports to the Food & Beverage Director and collaborates with management to deliver exceptional guest experiences in a 40-hour workweek.

Qualifications

• Must have a Food Service Workers License.
• Must fully understand the POS system and all related programs.
• Work with management to uphold high standards.

Responsibilities

• Provide exceptional guest service to all guests following the We-Ko-Pa Way Service Standards.
• Must be knowledgeable about the menu and pricing.
• Ensure high-quality, well-presented food and beverages are served in a timely manner.
• Monitor staff to ensure proper use of systems and quality assurance tools.
• Assist with banquets and special events and menu creation.
• Train staff to maintain consistency and guest satisfaction.

Skills

Guest service

Staff training

Education

Food Service Workers License

Tools

POS system

Job description

We-Ko-Pa Golf - Food and Beverage Supervisor

GLF Management Fb Regular Full-Time Fort McDowell, AZ, US

JOB TITLE: FOOD AND BEVERAGE SUPERVISOR

DEPARTMENT NAME: FOOD AND BEVERAGE

REPORTS TO: FOOD & BEVERAGE DIRECTOR

SALARY: DOE

HOURS PER WEEK: 40

POSITION DESCRIPTION:

Assists management with all F&B operations. Back of the house experience preferred but not required. Opening and closing the restaurant. Assisting with banquets and special events. Menu creation.

ESSENTIAL FUNCTIONS:

Essential functions may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.

• Provide exceptional guest service to both external and internal guests by maintaining and exhibiting the We-Ko-Pa Way Service Standards: Smile and Greet, name and Meet, Thank You, and Goodbye.
• Must have a working knowledge of the menu and specials, including pricing structure.
• Ensures high-quality and well-presented food and beverages are served within established time frames.
• Monitors staff daily to ensure all systems, protocols, and quality assurance tools are utilized correctly.
• Visit guest service areas to assess satisfaction levels.
• Communicates with staff regularly.
• Anticipate scheduled special parties' needs and communicate seating needs to service, bus, and other staff.
• Responsible for training staff to ensure consistency, high levels of service, and guest satisfaction.
• Provide the type of service that exceeds guests’ expectations.

MINIMUM QUALIFICATIONS:

• Must have a Food Service Workers License.
• Must fully understand the POS system and all related programs.
• Hold yourself, your supervisors, and your co-workers to the highest standards.
• Work together with management to establish an environment in which everyone is informed and involved.
• An ability to use tact and appropriate judgment to smooth out challenges with guests

Supervisory Responsibilities:

None

Work Conditions: Amount of Time:

Stand 2/3 or more

Walk 2/3 or more

Sit 2/3 or more

Talk or Hear 2/3 or more

Use Hands 1/3 to 2/3

Climb or balance up to 1/3

Stoop, kneel or crouch up to 1/3

Reach with hands up to 1/3

Taste or Smell 2/3 or more

Lift up to 10 lbs. 2/3 or more

Lift up to 25 lbs. 1/3 or more

Lift up to 50 lbs. 1/3 to 2/3

INDIAN PREFERENCE:

Preference will be given to qualified applicants who are members of federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.