Wave Closure Coordinator – Inventory & Reconciliation

Williams-Sonoma Inc.; Olive Branch (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Paid vacations

Health benefits

Dental and vision insurance

Volunteer time off

Matching gifts

Job summary

Williams-Sonoma, Inc. is seeking a Wave Closure Clerk in Olive Branch, MS to monitor released waves, reconcile aged work, and coordinate with Operations, Wave, and QA to ensure timely resolution. The role emphasizes attention to inventory status, carton tracking, and cross-functional collaboration.

You will verify in-process work, escalate issues, and maintain wave-closure documentation while supporting additional warehouse tasks as needed in a fast-paced DC environment.

Qualifications

• High School Diploma or Equivalent.
• At least 6 months’ experience in Inventory Control in a Warehouse/distribution center setting.
• Experience in a distribution, fulfillment, warehouse, inventory, or comparable environment.
• Ability to use warehouse management, carton-tracking, reporting, and basic spreadsheet tools.
• Strong communication, organization, problem-solving, and attention to detail.
• Ability to work on-site in a distribution environment and follow safety standards.
• Perform other warehouse duties as assigned.
• This is an onsite and in office role.

Responsibilities

• Monitor and reconcile released waves and aged work, ensuring outstanding cartons are accounted for as completed, physically validated WIP, or documented exceptions.
• Research stalled or unaccounted-for cartons using PKMS/carton tracking and physical verification to determine current status, location, ownership, and required next action.
• Coordinate with Wave, Picking, Exceptions, Personalization Techniques, QA, Packing, and operational leadership to drive outstanding work and exceptions to resolution.
• Track and communicate aging, unresolved gaps, and customer-service risks; elevate missing work, system discrepancies, inventory concerns, or process barriers requiring leadership action.
• Maintain accurate wave-closure documentation and carton-tracking status, and identify recurring trends or process failures contributing to aged or incomplete work.
• Support additional operational priorities based on business needs, including Stock Withdrawals and Business Sales order processing, tracking, coordination, and follow-up, while ensuring primary wave closure responsibilities remain current.

Skills

Inventory control

Communication

Problem-solving

Attention to detail

Organization

Follow-through

Education

High School Diploma or Equivalent

Tools

Warehouse management systems

Carton-tracking

Reporting

Spreadsheet software

Job description

Williams-Sonoma, Inc. is seeking a Wave Closure Clerk in Olive Branch, MS to monitor released waves, reconcile aged work, and coordinate with Operations, Wave, and QA to ensure timely resolution. The role emphasizes attention to inventory status, carton tracking, and cross-functional collaboration.

You will verify in-process work, escalate issues, and maintain wave-closure documentation while supporting additional warehouse tasks as needed in a fast-paced DC environment.