Watershed Crew Supervisor II (OCCBS)

City Of Atlanta Careers; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

City of Atlanta is seeking an experienced Water Field Service Supervisor to oversee meters, repairs, and field crews. You will manage daily operations, ensure safety, and uphold policy guidelines. This role requires hands-on leadership in a municipal water utility.

You will train staff, assign tasks, review performance, and coordinate with customers and internal teams. A valid Georgia driver's license and 4 years wastewater maintenance experience are required, with a focus on SOPs and regulatory

Qualifications

• Bachelor's not required; GED or diploma accepted with field experience.
• Supervisory experience in field utility work preferred.
• Ability to train and manage diverse crew members.
• Strong safety and regulatory compliance mindset.

Responsibilities

• Supervise Water Field Service representatives in meter repairs, replacements, and related tasks.
• Train, coach, and evaluate staff; assign daily duties and monitor performance.
• Coordinate with customers and internal teams; ensure safe, compliant work.
• Maintain accurate job records and respond to questions from customers.

Skills

Supervision

Team leadership

Effective communication

Conflict management

Customer service

Safety awareness

Education

High School Diploma or GED

4 years wastewater maintenance experience

Tools

GIS maps

GPS system

Meter locating equipment

Georgia driver's license

Water Distribution License

Job description

General Description Classification Standards

Plans, organizes and supervises the activities of Water field service representatives, supervises inspector's duties to include repairing water meters large and small, replacing water meters, fixing leaks, turning off lock meter etc. This is an experienced professional capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbent in a work group who demonstrates the necessary knowledge, ability, and performance.

Supervision Received

Most of the work is completed under the direction Of the Water Field Service Team Manager. Normally receive guidance regarding overall mission, scheduling, problem solving, unusual priorities, etc.

• Supervises assigned Water field service representatives in the completion of meter leaks. register repairs, meter replacements, turn off delinquent locks and other duties related to watershed management. Ensures effective. safe completion of jobs in compliance with established rules, regulations and policy guidelines.
• Trains, instructs, and coaches in performing repair and maintenance on small and large meters. Jobs assignments typically include, but are not limited to repairing curb stops, turning services off & on, and responding to no waters and meter leaks.
• Ensures daily jobs are complete and noted correctly in enquesta_
• Provides input for crew members performance evaluations and disciplinary actions.
• Answers questions and provide information to the internal and external customers. Demonstrates diplomatic customer service.

Decision Making

Always ensures the safety of team members and the public. Follows standard operating procedures (SOP) and written instructions to accomplish assigned tasks. May use expertise to adjust methods to accommodate unforeseen site conditions.

Leadership provided

Supervision is provided to crew members daily. At times, this position will assist with hands on training of staff and new hires as well as coaching of employees and assisting on jobs in the field.

Knowledge, Skills and Abilities

• In-depth knowledge of most concepts and methods related to water meter repair. Knowledge Of site safety requirements and related regulations and policies.
• Ability to use GIS maps and GPS system and meter locating equipment.
• Ability to document accounts accurately. Skill in performing all typical tasks associated with supervising the Water Field Service Representatives. Ability to train and manage a group Of unskilled and semi-skilled employees in carrying out job responsibilities.
• Ability to communicate effectively both verbally and in writing. Ability to communicate diplomatically with crew members and customers to successfully address concerns.
• Ability to manage conflict. Ability to adapt to Changes in the work environment.

Minimum Qualifications Education and Experience

High school diploma or General Equivalency Diploma (GED). Four (4) years of construction or maintenance experience in wastewater collection systems.

Preferred Education & Experience

Prior supervisory experience preferred.

Licensures and Certifications

Valid Georgia drivers license Water Distribution License required for this position.

Essential Capabilities and Work Environment

Ability to lift up to 100 lbs. Ability to stand. crawl and function in a confined or restricted space.

Job Info

• Job Identification 34259
• Job Category Utilities
• Posting Date 10/01/2026, 12:16 PM
• Apply Before 10/08/2026, 09:00 PM
• Job Schedule Full time