Waterpark Assistant Manager

Kalahari Resorts; Virginia, Northern (IL, KY); Hybrid; USD 22,730 - 32,373; Full time

Benefits offered by this job

Career growth

401(k) match

Health Insurance

Dental & Vision

Employee events

Education assistance

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells, Sandusky, Pocono Manor, Round Rock, and Spotsylvania County seeks a Waterpark Assistant Manager to support the Operations Manager in delivering safe, high‑quality guest experiences across indoor and outdoor waterparks.

You will assist with recruiting and training lifeguards and staff, monitor safety standards and guest satisfaction, and help drive service, cleanliness, and profitability while fostering a positive, collaborative team.

Qualifications

• Starguard Lifeguard Instructor certification in waterpark/special facilities required.
• Minimum 2 years experience in a supervisory role preferred.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Assist Waterpark Manager with associates’ recruiting, hiring, training, and scheduling for lifeguards, slide/pool attendants, park keepers, EMTs, maintenance, and waterpark front desk/cashiers.
• Assist Manager with Kalahari waterparks’ plan, strategies, actions and executing them effectively with waterpark associates.
• Ensure lifeguards and EMTs are performing to the standards set forth by Kalahari certifying agency and management team.
• Walk entire waterpark floor throughout shifts checking on safety concerns, guest satisfactions and lifeguard performances.
• Assist Manager in company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of associates, as well as create a positive, safe, productive working environment.

Skills

Lifeguard Instructor certification

Supervisory experience

Leadership

Job description

At Kalahari Resorts & Conventions, we don’t just create vacations— we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African‑inspired resorts offer world‑class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.

But we’re more than a resort . As a family‑owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities— treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Waterpark Assistant Manager. In this role, you will be accountable for assisting the Operation Manager with administration and operation necessary to achieve stated objectives in guest/associate safety, sanitation/cleanliness, equipment safety/repairs, sales/profitability, costs, employee retention, and guest service satisfaction of all Resort venues located in the indoor and outdoor waterpark.

$20 / hr

Key Responsibilities

• Assist Waterpark Manager with associates’ recruiting, hiring, training, and scheduling for lifeguards, slide/pool attendants, park keepers, EMT’s, maintenance, and waterpark front desk/cashiers.
• Assist Manager with Kalahari waterparks’ plan, strategies, actions and executing them effectively with waterpark associates.
• Ensure lifeguards and EMT’s are performing to the standards set forth by Kalahari certifying agency and management team.
• Walk entire waterpark floor throughout shifts checking on safety concerns, guest satisfactions and lifeguard performances.
• Assist Manager in company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of associates, as well as create a positive, safe, productive working environment.

What We’re Looking For

• Starguard Lifeguard Instructor certification in waterpark/special facilities required.
• Minimum 2 years experience in a supervisory role preferred.
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full‑time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Locations: Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; Spotsylvania County, VA.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.