Waterfront Hotel GM: Lead Guest Experience & Growth

Hotel Zephyr Fisherman's Wharf, San Francisco; San Francisco (CA); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Tuition Reimbursement

Paid Time Off

401K Match

Hotel Discounts

Job summary

Hotel Zephyr Fisherman's Wharf, San Francisco, is seeking an innovative General Manager to lead this iconic waterfront hotel. You will inspire a high-performing team, drive guest satisfaction, and oversee operations to deliver memorable experiences.

As part of Davidson Hospitality Group, you will champion financial performance, capital planning, and strategic growth while upholding the hotel's distinctive personality and high service standards for a vibrant guest experience.

Qualifications

• 3+ years of experience as a General Manager leading a full-service hotel or lifestyle hotel.
• Demonstrated success driving financial performance, revenue growth, guest satisfaction, and operational excellence.
• Strong financial acumen with experience managing budgets, forecasting, labor, and expense controls.
• Exceptional leadership, communication, and relationship-building skills with the ability to collaborate with multiple stakeholders.

Responsibilities

• Provide strategic leadership for all hotel operations (Rooms, Sales & Marketing, Finance, HR, Engineering).
• Develop and execute strategies to maximize revenue, profitability, and market share.
• Foster a culture of outstanding guest service and operational excellence.
• Lead, coach, and develop department leaders while promoting collaboration and accountability.
• Ensure service standards and the unique lifestyle experience defines Hotel Zephyr.
• Build partnerships with Davidson leadership, ownership, and local partners.
• Monitor market trends and guest feedback to identify opportunities for innovation.

Skills

Leadership

Financial acumen

Strategic thinking

Communication

Team leadership

Education

Bachelor's degree in Hospitality Management or related field

Job description

Hotel Zephyr Fisherman's Wharf, San Francisco, is seeking an innovative General Manager to lead this iconic waterfront hotel. You will inspire a high-performing team, drive guest satisfaction, and oversee operations to deliver memorable experiences.

As part of Davidson Hospitality Group, you will champion financial performance, capital planning, and strategic growth while upholding the hotel's distinctive personality and high service standards for a vibrant guest experience.