Waterfront Guest Experience Host | OpenTable Expert

Grove Bay Hospitality Group; Miami (FL); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

Dental insurance

Employee discounts

Tuition assistance

Company parties

Job summary

Bayshore Club in Coconut Grove is seeking a friendly Host to join a world-class team at our waterfront restaurant. You will greet guests, assist with reservations, and guide them to seating while maintaining smooth flow during peak hours.

Applicants should have OpenTable experience, strong communication skills, and the ability to work flexible shifts. A high school diploma or equivalent is preferred, with prior hospitality customer service experience highly valued.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience in hospitality.
• Positive attitude and strong interpersonal skills.
• Good communication and phone etiquette.
• Flexible for alternating shifts.
• Ability to stand for long periods.
• OpenTable experience required.
• Must have strong OpenTable background with full availability.
• Host experience at large restaurants (300+ seats) a plus.

Responsibilities

• Greet customers as they arrive at the restaurant.
• Assist guests with reservations and guide them to their tables.
• Provide accurate wait times and seat guests accordingly.
• Provide menus and answer initial questions from customers.
• Optimize seating to balance workload among staff.
• Answer phones and schedule reservations, including large parties.

Skills

Customer service

OpenTable experience

Communication skills

Phone etiquette

Flexibility to shifts

Stamina to stand long

Education

High school diploma or GED (Preferred)

Tools

OpenTable

Job description

Bayshore Club in Coconut Grove is seeking a friendly Host to join a world-class team at our waterfront restaurant. You will greet guests, assist with reservations, and guide them to seating while maintaining smooth flow during peak hours.

Applicants should have OpenTable experience, strong communication skills, and the ability to work flexible shifts. A high school diploma or equivalent is preferred, with prior hospitality customer service experience highly valued.