Waterfront Fine-Dining General Manager

Chart House; Newport (KY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health benefits

Dental

Vision

Life insurance

Short-term disability

FSA

401(k)

Paid time off

Monthly bonus

Job summary

Chart House Newport, located in Newport, KY on the Ohio River, is seeking a General Manager to lead an iconic waterfront dining concept. You will drive guest experiences, elevate service standards, and develop high-performing teams in a fast-paced luxury environment.

The role requires 3+ years of GM experience in upscale dining, strong leadership, and proven financial oversight. Competitive salary USD 90k–100k plus comprehensive benefits and bonus potential.

Qualifications

• 3+ years GM experience in upscale / fine dining.
• Experience in regional or multi-unit management preferred.
• Strong knowledge of FOH/BOH operations, staff supervision, inventory, and guest interaction.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service.
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews.

Skills

General Manager experience

Upscale / fine dining

Leadership

Cost control

Staff supervision

Inventory management

Food safety

Communication

Tools

POS systems

Excel

Job description

Chart House Newport, located in Newport, KY on the Ohio River, is seeking a General Manager to lead an iconic waterfront dining concept. You will drive guest experiences, elevate service standards, and develop high-performing teams in a fast-paced luxury environment.

The role requires 3+ years of GM experience in upscale dining, strong leadership, and proven financial oversight. Competitive salary USD 90k–100k plus comprehensive benefits and bonus potential.