Water/Wastewater Operator

middlesexwater; Millsboro (DE); On-site; USD 49,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Life insurance

Disability insurance

Paid time off

Paid holidays

Tuition assistance

Professional development

Job summary

Middlesex Water Company is seeking a Water/Wastewater Operator to manage and operate water and wastewater facilities across multiple districts. You will monitor systems, collect samples, and ensure regulatory reporting while maintaining safety protocols.

Responsibilities include data entry, troubleshooting, preventive maintenance, and on-call shifts. Requires licenses in Delaware and willingness to obtain additional permits as needed.

Qualifications

• High school diploma or equivalent, required.
• Must possess a valid driver’s license.
• Ability to comprehend and work with numerical data.
• Able to perform basic Algebra.
• Good overall mechanical skills.
• Ability to analyze and interpret data.
• Familiar with MS Word and MS Excel.
• Able to use basic hand tools.
• Able to use electrical Multi-meter.
• Must possess Delaware Base Level Drinking Water License
• Must possess a Delaware Level II Wastewater License to perform Multi-plant operations or be able to obtain within one year.
• Must also obtain all treatment endorsements applicable to the District assigned.

Responsibilities

• Maintain and repair water/wastewater treatment plants, pumps, collection systems, and distribution systems.
• Operate municipal, industrial water, and wastewater treatment facilities.
• Enter process data electronically into company database using field computing equipment.
• Review and sign State Monthly and Annual Discharge Monitoring Reports as required by law.
• Respond to customer complaints and inquiries for other departments.
• Provide field support for billing, meter reading, and collection staff.
• Provide labor and support for the Senior Operator.
• Perform water / wastewater analysis using field / lab equipment provided
• Perform microscopic evaluation of wastewater samples.
• Perform preventive maintenance, calibration of chart recorders, analyzers, and programming of VFD’s and PLC’s
• Respond to Miss Utility tickets and uses Company GIS to identify emergency locations.
• Troubleshoot minor mechanical, piping, electrical, and electronic systems/controls.
• Evaluate problems and implement process adjustments to biological, chemical, and physical processes.
• Take bacteriological samples as assigned by Senior Operator or District Manager.
• Monitor system processes using SCADA.
• Lifts chemical which are approximately 50 pounds.
• May be required to work and be licensed in multiple states.
• Must adhere to Company and customer safety policies/ procedures and use of appropriate PPE.
• Shall be required to be on-call and/or work weekends and shifts as scheduled.

Skills

Reading & writing skills

Numerical data analysis

Algebra

Mechanical skills

Data interpretation

MS Word

MS Excel

Hand tools

Electrical multimeter

Education

Delaware Base Level Drinking Water License

Delaware Level II Wastewater License

Treatment endorsements

Tools

SCADA

MS Word

MS Excel

Job description

Water/Wastewater Operator

Are we RIGHT for you?

The word RIGHT stands for what we VALUE: Respect, Invest, Growth, Honesty and Teamwork.

Why join our team?

Tidewater Utilities, Inc. has been Delaware’s premiere water company since 1964. We have created a work environment that promotes professional development and finding your passion. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition reimbursement, employee assistance program, and more. To learn more, please visit www.middlesexwater.com/tidewater-utilities.

Job Summary:

The Water/Wastewater Operator reports to the District Senior Operator and District Manager. This position operates company owned and contractually operated water/wastewater treatment facilities and supply plants within the service District(s).

Work Performed:

Maintain and repair water/wastewater treatment plants, pumps, collection systems, and distribution systems.

• Operate municipal, industrial water, and wastewater treatment facilities.
• Enter process data electronically into company database using field computing equipment.
• Review and sign State Monthly and Annual Discharge Monitoring Reports as required by law.
• Respond to customer complaints and inquiries for other departments.
• Provide field support for billing, meter reading, and collection staff.
• Provide labor and support for the Senior Operator.
• Perform water / wastewater analysis using field / lab equipment provided
• Perform microscopic evaluation of wastewater samples.
• Perform preventive maintenance, calibration of chart recorders, analyzers, and programming of VFD’s and PLC’s
• Respond to Miss Utility tickets and uses Company GIS to identify emergency locations.
• Troubleshoot minor mechanical, piping, electrical, and electronic systems/controls.
• Evaluate problems and implement process adjustments to biological, chemical, and physical processes.
• Take bacteriological samples as assigned by Senior Operator or District Manager.
• Monitor system processes using SCADA.
• Lifts chemical which are approximately 50 pounds.
• May be required to work and be licensed in multiple states.
• Must adhere to Company and customer safety policies/ procedures and use of appropriate PPE.
• Shall be required to be on-call and/or work weekends and shifts as scheduled.

Qualifications:

• High school diploma or equivalent, required.
• Must possess a valid driver’s license.
• Good reading and writing skills.
• Ability to comprehend and work with numerical data.
• Able to perform basic Algebra.
• Good overall mechanical skills.
• Ability to analyze and interpret data.
• Familiar with MS Word and MS Excel.
• Able to use basic hand tools.
• Able to use electrical Multi-meter.
• Must possess Delaware Base Level Drinking Water License
• Must possess a Delaware Level II Wastewater License to perform Multi-plant operations or be able to obtain within one year.
• Must also obtain all treatment endorsements applicable to the District assigned.

Compensation & Benefits:

• Salary Range: $48,880 - $72,299.20 annually, based on experience and qualifications.
• Total Rewards Package Includes: - Medical, dental, and vision coverage (effective first of the month after hire).
• 401(k) with company match.
• Company paid life and disability insurance.
• Paid time off and 12 paid holidays.
• Tuition assistance and professional development opportunities.

Physical Requirements:

The physical demands described here are representative of those that must be met by any and all employees to successfully perform the essential functions of this job.

• The work is typically performed while intermittently sitting, standing, walking, stooping, crouching, or bending.
• The employee frequently lifts light or heavy objects, uses tools and equipment requiring a high degree of dexterity, distinguishes between shades of color and utilizes the sense of smell.
• The work is typically performed while indoors or outdoors, sometimes in cold inclement weather. The employee is exposed to noise, dust, dirt, grease, hazardous chemicals, and machinery with moving parts.
• The work requires the use of protective devices such as masks, goggles, gloves, etc.
• Requires respirator clearance consisting of medical evaluation questionnaire, fit testing and physical exam.

Americans with Disabilities Act:

• Climbing ability.
• Visual acuity.
• Manual dexterity
• Normal hearing.
• Walking ability.
• Must be able to smell.

Work Authorization & Pre-Employment Requirements

Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen, pre-employment physical, background check, and possess a valid driver’s license in good standing (if required for the position). Additionally, must be cleared by Department of Defense to access government facility.

Commercial Driver’s License (CDL) Positions

For positions requiring a Commercial Driver’s License (CDL), the use of marijuana (including medical marijuana) or any controlled substances, whether prescribed or otherwise, is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Recruitment Fraud Alert

We have noticed an increase in recruiting impersonations across the industry, where scammers attempt to obtain candidates’ personal or financial information through fake interviews and offers.

All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @msg.clrco.com or @clearcompany.com.
Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Applicant Communication

Please note: No phone calls, please.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.