Utility Worker II

middlesexwater; Dover (DE); On-site; USD 43,000 - 65,000; Full time

Job summary

Middlesex Water Company (Tidewater Utilities, Inc.) in Delaware seeks a Utility Worker II to assist in installing water services, maintaining hydrants, valves and mains, and supporting sewer collection system work. Reports to a Distribution Foreman.

The role involves performing repairs, ensuring safety procedures, and using field software and maps, with on-call duties and potential overtime.

Qualifications

• Capable to work well with others with minimal supervision.
• Clear and honest communication with others.
• Follow established safety procedures and recognize hazards.
• Wear safety harness and other PPE.
• Be able to learn basic computer skills to complete timesheets, work orders, FAs and other tasks.
• Skills to learn how to operate construction equipment such as backhoe, trencher, tamper.
• Able to interact with customers in a professional manner and uphold the company’s image.
• CDL-A license or ability to obtain within one year of hire.

Responsibilities

• Installs saddles, valves and piping for water services.
• Helps to repair services, mains and fire hydrants.
• Ensures current Miss Utility ticket is on file before digging with equipment.
• Uncover all marked or suspected utilities by shovel before proceeding.
• Assist in using the enterprise GIS system to locate and verify valves and components.
• Assist in using sewage collection maps to locate manholes and determine flow direction.
• Accounts for materials used and transfer information onto appropriate work order.
• Backfill material, tamp to ensure proper compaction, rake to remove clumps and seed.
• Uses mechanical tampers to compact disturbed areas in roadways and parking lots.
• Assist in the operational checks and inspections of fire hydrants, valves and other components.
• Responds to sewer backups and assist in clearing the blockage using power equipment.
• Perform other duties to offer assistance to other departments as directed.
• May be required to work unscheduled overtime and will perform on-call duties.
• Must be able to work outside in all types of weather conditions.
• Use construction equipment with direction from more experienced staff.
• Utilize Mobile Workforce Management (MWM) to receive/complete Field Activities (FAs)

Skills

Teamwork

Safety procedures

Hazard recognition

PPE compliance

Basic computer skills

Equipment operation

Customer interaction

CDL-A license within 1 year

Tools

Backhoe

Trencher

Tamper

GIS

Job description

Utility Worker II

Are we RIGHT for you?

The word RIGHT stands for what we VALUE: Respect, Invest, Growth, Honesty and Teamwork.

Why join our team?

Tidewater Utilities, Inc. has been Delaware’s premiere water company since 1964. We have created a work environment that promotes professional development and finding your passion. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition reimbursement, employee assistance program, and more.

To learn more, please visit www.middlesexwater.com/tidewater-utilities

Job Summary:

The Utility Worker II is responsible for assisting in all necessary tasks involved with the installation of water services and performing maintenance, repair and inspection of all Tidewater Utilities fire hydrants, valves, water mains, services, distribution systems components. Works on the repair and maintenance of sewage collection systems. All work is to be performed with a reasonable standard of care and in a safe, professional manner. Reports to a Distribution Foreman or others with job site oversight.

Work Performed:

• Installs saddles, valves and piping for water services.
• Helps to make necessary repairs to services, mains and fire hydrants.
• Ensures current Miss Utility ticket is on file before digging with equipment.
• Is responsible to uncover all marked or suspected utilities by shovel before proceeding.
• Assist in using the enterprise GIS system to locate and verify valves and components.
• Assist in using sewage collection maps to locate manholes and determine flow direction.
• Accounts for materials used and transfer information onto appropriate work order.
• Backfill material, tamp to ensure proper compaction, rake to remove clumps and seed.
• Uses mechanical tampers to compact disturbed areas in roadways and parking lots.
• Assist in the operational checks and inspections of fire hydrants, valves and other components.
• Responds to sewer backups and assist in clearing the blockage using power equipment.
• Perform other duties to offer assistance to other departments as directed.
• May be required to work unscheduled overtime and will perform on-call duties.
• Must be able to work outside in all types of weather conditions.
• Use construction equipment with direction from more experienced staff.
• Utilize Mobile Workforce Management (MWM) to receive/complete Field Activities (FAs)

Qualifications:

• Capable to work well with others and with minimum direct supervision.
• Must be able to communicate clearly and honestly with others.
• Must be able to follow established safety procedures and recognize potential hazards.
• Must be able to wear safety harness and other Personal Protective Equipment (PPE).
• Be able to learn basic computer skills to complete timesheets, work orders, FAs and other tasks.
• Skills to learn how to operate construction equipment such as backhoe, trencher, tamper.
• Average overall mechanical skills.
• Able to interact with customers in a professional manner and uphold the company’s image.
• Valid CDL-A motor vehicle license or the ability to obtain a CDL-A within one year of hire.

PHYSICAL DEMANDS:

Frequent standing, sitting, walking, and driving. Routinely using shovels and hand tools. Regularly, climbing in and out of trenches with and without ladders. Routinely, bending crouching, knelling, working in confining spaces and working over ones head. Occasionally, lifting and carrying object weighing as much as 50 pounds unassisted and more with assistance. Routinely walking on uneven ground and slopes.

WORKING CONDITIONS:

Working indoors and out in all types of weather conditions and temperatures. Routine exposures to continuous background noise and water treatment chemicals is more likely than not. Exposure to raw sewage is possible, but remote. Occasional exposure to loud noises and fumes is possible.

Compensation & Benefits:

• Salary Range: $42,680 - $64,020 annually, based on experience and qualifications.
• Total Rewards Package Includes: - Medical, dental, and vision coverage (effective first of the month after hire).
• 401(k) with company match.
• Company paid life and disability insurance.
• Paid time off and 12 paid holidays.
• Tuition assistance and professional development opportunities.

Americans With Disabilities Act:

• Climbing ability.
• Visual acuity.
• Manual dexterity.
• Heavy lifting.
• Normal hearing.Walking ability.
• Must be able to smell.

Work Authorization & Pre-Employment Requirements

Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen, pre-employment physical, background check, and possess a valid driver’s license in good standing (if required for the position).

Additionally, must be cleared by Department of Defense to access government facility.

Commercial Driver’s License (CDL) Positions

For positions requiring a Commercial Driver’s License (CDL), the use of marijuana (including medical marijuana) or any controlled substances, whether prescribed or otherwise, is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Equal Employment Opportunity

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Applicant Communication

Please note: No phone calls, please.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.