Utility Worker III

middlesexwater; Millsboro (DE); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Tuition assistance

Life and disability insurance

Job summary

Tidewater Utilities, Inc. is seeking a Utility Worker III to assist with maintenance, repair, and inspection of water distribution components, and water service lines. You will help install connections, locate utilities, repair leaks, and support fire hydrant operations with professionalism.

The role emphasizes safety, teamwork, and customer-facing professionalism, with benefits like medical coverage, 401(k), PTO, and tuition assistance.

Qualifications

• High school diploma or GED required.
• Valid driver’s license; ability to obtain Class A CDL within 1 year.
• Ability to operate backhoe, trencher, tamper and sewer snake.

Responsibilities

• Install water service connections.
• Repair sewer collection systems.
• Uncover utilities with shovel as directed.
• Repair water leaks and meter pits.
• Respond to freeze-ups and dispatch as needed.
• Perform water main flushing operations.

Skills

Teamwork

Follow instructions

Equipment operation

Basic computer skills

Customer interaction

Valid driver's license

CDL within 1 year

Education

High School Diploma or GED

Job description

Utility Worker III

Are we RIGHT for you?

The word RIGHT stands for what we VALUE: Respect, Invest, Growth, Honesty and Teamwork.

Why join our team?

Tidewater Utilities, Inc. has been Delaware’s premiere water company since 1964. We have created a work environment that promotes professional development and finding your passion. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition reimbursement, employee assistance program, and more.

To learn more, please visit www.middlesexwater.com/tidewater-utilities.

JOB SUMMARY:

The distribution Utility Worker III is responsible for assisting in all necessary tasks involved with the maintenance, repair, and inspection of all Tidewater Utilities fire hydrants, water distribution valves and components. Assist in the installation and repair of water service lines, meters, and pits. Aids in the repair of sewage collection systems. All work is to be performed with a reasonable standard of care and professionalism. Reports to a distribution foreman or others with job site responsibility.

WORK PERFORMED:

• Assist in the installation of water service connections.
• Aids in the repair of sewer collection systems.
• Uncover all marked or suspected utilities by shovel as directed by crew leader.
• Backfill material, tamp to ensure proper compaction, rake to remove clumps, and seed.
• Uses mechanical tampers to compact disturbed areas in roadways and parking lots.
• Assist in repairing water leaks, damaged meter pits, and other water system components.
• May be required to work unscheduled overtime
• Perform on-call duties.
• Must adhere to Company Safety Policies and Procedures
• Assist in the operation checks and inspections of fire hydrants.
• Helps to make necessary repairs to fire hydrants to meet local operational requirements.
• Helps out locating and mapping water distribution valves and components.
• Responds to freeze-ups and takes appropriate action to resolve and correct the problem.
• Perform other duties to offer assistance to other departments as directed.
• Assist with water main flushing operations.

QUALIFICATIONS:

• Capable to work well with others and without direct supervision.
• Must be able to receive and follow the directions of others.
• Ability to learn how to operate equipment such as backhoe, trencher, tamper and sewer snake.
• Basic computer skills to be able to complete timesheets and work orders.
• Average overall mechanical skills.
• Able to interact with customers in a professional manner and maintain a positive company image.
• Valid driver’s license. Must be able to obtain a Class “A” CDL license within 1 year of hire.
• Highschool Diploma or GED

PHYSICAL DEMANDS:

• Frequent standing, sitting, walking, and driving.
• Routinely using shovels and hand tools.
• Regularly, climb in and out of trenches with and without ladders.
• Routinely, bending crouching, kneeling, working in confining spaces and working over one’s head.
• Occasionally, lifting and carrying objects weighing as much as 50 pounds unassisted and more with assistance.
• Routinely walking on uneven ground and slopes.

WORKING CONDITIONS:

• Working indoors and out in all types of weather and temperatures.
• Routinely exposed to continuous background noise and water treatment chemicals.
• Rarely exposed to raw sewage.
• Occasionally exposed to loud noises and fumes.

Compensation & Benefits:

• Salary Range: $36,592 - $54,888 annually, based on experience and qualifications.
• Total Rewards Package Includes: - Medical, dental, and vision coverage (effective first of the month after hire).
• 401(k) with company match.
• Company paid life and disability insurance.
• Paid time off and 12 paid holidays.
• Tuition assistance and professional development opportunities.

American With Disabilities Act:

• Climbing Ability
• Visual Acuity
• Manual Dexterity
• Heavy Lifting
• Normal Hearing
• Walking Ability
• Must Be Able To Smell

Work Authorization & Pre-Employment Requirements

Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen, pre-employment physical, background check, and possess a valid driver’s license in good standing (if required for the position). Additionally, must be cleared by Department of Defense to access government facility.

Commercial Driver’s License (CDL) Positions

For positions requiring a Commercial Driver’s License (CDL), the use of marijuana (including medical marijuana) or any controlled substances, whether prescribed or otherwise, is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Equal Employment Opportunity

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Applicant Communication

Please note: No phone calls, please.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @msg.clrco.com or @clearcompany.com.
Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.