Water & Wastewater Field Technician — Startup & Repairs

United Flow Technologies; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

BissNuss, a UFT company, is seeking a Service Technician to support municipal and industrial equipment across Ohio, Western PA, and West Virginia. You will provide technical assistance, consulting, quoting, and training, acting as a liaison between customers and the sales team.

You will analyze problems, coordinate resolutions with engineering and service teams, and perform startup and repair work. Regular travel to customer sites is required.

Qualifications

• 2+ years of related field technician experience.
• Strong technical background, including mechanical, electrical, and hydraulics knowledge.
• Ability to professionally communicate technical issues with customers with varying degrees of technical expertise.
• Ability to document all processes related to start-ups, troubleshooting, and repairs completed for future internal and/or external customer review.
• Proven ability to initiate and maintain strong working relationships with internal and external customers.
• Attention to detail, good organizational skills, and accuracy is a must; ability to analyze information, good problem-solving skills.
• Ability to travel throughout Western PA, Ohio, and West Virginia.
• Valid driver license.

Responsibilities

• Analyze, review, and inspect the findings to determine source of problem, recommend repairs, replacements, or other corrective actions.
• Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provide start-up/commissioning services or other training to customer.
• Quote jobs when applicable.
• Perform mechanical, electrical, and hydraulic service on products and perform adjustments.
• The position also assists management in sales, field service, and warranty issues.
• Primary work hours will be Monday through Friday.
• Work hours will vary based on customer requirements.

Skills

Field technician experience

Mechanical knowledge

Electrical knowledge

Hydraulics knowledge

Technical communication

Documentation

Relationship building

Attention to detail

Travel willingness

Driver's license

Job description

BissNuss, a UFT company, is seeking a Service Technician to support municipal and industrial equipment across Ohio, Western PA, and West Virginia. You will provide technical assistance, consulting, quoting, and training, acting as a liaison between customers and the sales team.

You will analyze problems, coordinate resolutions with engineering and service teams, and perform startup and repair work. Regular travel to customer sites is required.