Water & Wastewater Client Services Leader (Hybrid)

Kennedy Jenks; Walnut Creek (CA); Hybride; USD 165 000 - 250 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k)

Bonus programs

Tuition reimbursement

Employee ownership

Registration support

Résumé du poste

Kennedy Jenks is seeking an experienced Client Service Manager in Northern California to strengthen client relationships, support growth, and guide high-quality service delivery.

In this client-facing leadership role, you'll work across client strategy, business development, team leadership, and project delivery. The position follows a hybrid work model with two days in the office weekly and travel as needed.

Qualifications

• Bachelor's and/or Master's degree in Engineering, Science, or related field; civil or environmental engineering preferred.
• 10+ years in water/wastewater infrastructure consulting, including business development, client service, and client account leadership.
• Professional Engineer (PE) license in California required.

Responsabilités

• Grow client relationships, guide project delivery, and align teams around client and business goals.
• Drive market growth by building client strategies that expand market presence and support sales targets.
• Oversee projects to meet quality, profitability, client satisfaction, scope, schedule, and budget.
• Coordinate client service teams and lead presentations, proposals, and pursuit strategy.

Connaissances

Client relationships

Market growth

Project delivery

Leadership

Communication

Collaboration

Problem-solving

CRM tools

Microsoft Office

Formation

Engineering degree (Bachelors/Masters)

Civil or environmental engineering preferred

Outils

Microsoft Office

CRM tools

Description du poste

Kennedy Jenks is seeking an experienced Client Service Manager in Northern California to strengthen client relationships, support growth, and guide high-quality service delivery.

In this client-facing leadership role, you'll work across client strategy, business development, team leadership, and project delivery. The position follows a hybrid work model with two days in the office weekly and travel as needed.