Water Utility Control Center Operator – Emergency Response

City of Georgetown, TX; Georgetown (TX); On-site; USD 65,000 - 104,000; Full time

Job summary

The City of Georgetown Utilities is seeking an Operations Specialist to monitor the transmission and distribution system, ensuring safe, efficient performance during routine and emergency conditions.

Responsibilities include analyzing telemetry data, coordinating outages, monitoring the Outage Management System, reviewing reports, handling calls in the Control Center, and supporting contingency plans for full system restoration.

Qualifications

• Two years of full-time utility system operations experience or equivalent.
• Knowledge of SCADA operation and outage coordination.
• Ability to read one-line diagrams and communicate clearly.

Responsibilities

• Monitor transmission and distribution systems for safe, efficient operation.
• Analyze telemetry data and coordinate outages; maintain records.
• Answer calls in the Control Center and prioritize emergency vs non-emergency requests.
• Coordinate confined space entries and support outage management.
• Assist in contingency plans for system restoration during emergencies.

Skills

SCADA operation

Telemetered data interpretation

Emergency operations

One-line diagrams reading

Effective communication

Typing 40 wpm

Education

Two years of utility system operations experience

Tools

Outage Management System

Two-way radios

Multi-line phone system

Job description

The City of Georgetown Utilities is seeking an Operations Specialist to monitor the transmission and distribution system, ensuring safe, efficient performance during routine and emergency conditions.

Responsibilities include analyzing telemetry data, coordinating outages, monitoring the Outage Management System, reviewing reports, handling calls in the Control Center, and supporting contingency plans for full system restoration.