Water Treatment Service Technician - Growth & Benefits

Franklin Electric Co.; Fort Wayne (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wage based on experience

Medical, dental, vision, and life保险

401(k) Plan with company match

Paid time off

Short & long-term disability

Training and career growth

Fertility & adoption support

Tuition Reimbursement

Wellness programs

Employee discount program

Job summary

Franklin Water Treatment, doing business as Hellenbrand / Aqua Systems, a division of Franklin Electric, is seeking a Service Technician to ensure timely installation and maintenance of residential softener and water treatment systems. You will support service calls, perform installations, and uphold exceptional customer service in a safety‑minded environment.

The role requires a reliable, motivated technician with plumbing experience, a valid driver’s license, and the ability to meet daily

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license with a safe driving history.
• 1-3 years or more experience in a plumbing type position (preferred).
• Strong work-ethic; self-motivated; and proven customer service skills.
• Punctual/dependable with great attendance.
• Must have Journeyman Plumber or Restricted Appliance License.

Responsibilities

• Follow detailed installation and/or service instructions, processes, and procedures.
• Water systems installation and/or maintenance.
• Evaluate and repair problems related to existing customer systems.
• Comply with Health & Safety requirements related to installation and service procedures.
• Meet daily installation and/or service schedule as assigned.
• Use available parts to assemble, install, and/or service various water treatment equipment or kits.

Skills

Customer service

Reliability

Punctual

Driver's license

Journeyman plumber

Plumbing experience

Mechanical aptitude

Education

High School Diploma

Job description

Franklin Water Treatment, doing business as Hellenbrand / Aqua Systems, a division of Franklin Electric, is seeking a Service Technician to ensure timely installation and maintenance of residential softener and water treatment systems. You will support service calls, perform installations, and uphold exceptional customer service in a safety‑minded environment.

The role requires a reliable, motivated technician with plumbing experience, a valid driver’s license, and the ability to meet daily