Water Systems Operations Supervisor

City of Columbia; Columbia (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

City of Columbia is seeking a capable supervisor for the Water System Improvement Division. The role involves coordinating maintenance, customer service, meter reading and data management while leading a team under general supervision.

The position requires a high school diploma or GED, 10 years of relevant experience, and a SC Driver’s License, with a preferred SC Water Distribution Operator Class A. Work includes field and administrative duties within a municipal water system.

Qualifications

• High school diploma or GED.
• Ten (10) years of relevant prior experience.
• Valid South Carolina Class “D” Driver’s License.
• South Carolina Water Distribution Operator Class “A” preferred.

Responsibilities

• Assists the Water Maintenance Superintendent with the daily management of division operations by planning, coordinating and supervising assigned functions of the division.
• Supervises subordinate staff. Supervisory duties include scheduling; instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; assisting with the selection of new employees; acting on employee problems; recommending employee discipline and discharge.
• Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed.
• Assists in preparing and administering the division budget; requisitions necessary equipment, tools, supplies and materials.
• Oversees the daily maintenance and repair of water main lines, service to property lines, fire hydrants, valves and related water distribution services.
• Oversees customer service activities, including meter reading and maintenance, data management operations, billing procedures, handling of customer requests, etc.;
• Plans the divisions daily activities;
• Streamlines current business practices to allow for more efficiency as it relates to assisting customers with resolving their issues and concerns;
• Ensures efficient and effective staff response to all work orders;
• Inspects work in progress and at completion for compliance with applicable policies, procedures, laws, regulations, contracts, permits, and/or standards of quality and safety;
• Gives technical advice and assistance to co-workers and subordinates as needed;
• Inspects equipment for proper and safe working condition; coordinates the timely maintenance and repair of equipment as needed;
• Assists in coordinating assigned activities and functions with those of other City divisions, departments, County departments and outside agencies as appropriate;
• Receives and responds to inquiries, complaints and requests for assistance from customers and the general public regarding areas of responsibility;
• Performs general administrative / clerical work as required, including but not limited to preparing reports and correspondence, conducting and attending meetings, entering and retrieving computer data, copying and filing documents, etc.
• Attends meetings, training, conferences, seminars, etc., as appropriate to enhance job knowledge and skills; and
• Performs other related duties as assigned.

Education

High school diploma or GED

Job description

City of Columbia is seeking a capable supervisor for the Water System Improvement Division. The role involves coordinating maintenance, customer service, meter reading and data management while leading a team under general supervision.

The position requires a high school diploma or GED, 10 years of relevant experience, and a SC Driver’s License, with a preferred SC Water Distribution Operator Class A. Work includes field and administrative duties within a municipal water system.