Water Systems Field Technician – Service & Solutions

Kurita Group; Cedar Rapids (IA); On-site; USD 70,000 - 80,000; Full time

Job summary

Kurita Group in Cedar Rapids/Iowa City Area is seeking a Technical Service Representative to provide field service, perform in-plant water sampling, analyses and reporting, and support the sales team.

The role requires a technical degree or equivalent experience, strong communication skills, and a Class B license; travel is 80-100% locally with salary in the $70k–$80k range, plus opportunities to grow technical and market knowledge within the Kurita America Inc. team.

Qualifications

• Technical degree or equivalent experience in sales or technical field.
• In‑house training available to meet objectives.
• Field training with other reps.
• Strong communication skills.
• Mechanical aptitude and familiarity with electrical and plumbing basics related to feed and control equipment.
• Must hold a Class B license and be able to drive a company car or participate in the Kurita America Inc. FAVR program.

Responsibilities

• Maintain current customer base.
• Service accounts per direction of assigned Sales Reps.
• Improve technical and market knowledge.
• Complete call reports, service reports and business reviews as required.
• Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR’s and accounting as required.
• Maintain a high standard of service and customer satisfaction so that no customer complaints originate as the result of poor customer service.
• Performance of other duties as assigned.

Skills

Strong communication skills

Mechanical aptitude

Electrical plumbing basics

Field training with other reps

In‑house training

Class B license

Education

Technical Degree

2+ Years Sales or Technical Experience

Job description

Kurita Group in Cedar Rapids/Iowa City Area is seeking a Technical Service Representative to provide field service, perform in-plant water sampling, analyses and reporting, and support the sales team.

The role requires a technical degree or equivalent experience, strong communication skills, and a Class B license; travel is 80-100% locally with salary in the $70k–$80k range, plus opportunities to grow technical and market knowledge within the Kurita America Inc. team.