Water Field Operations Lead Technician

American Water Co.; Tennessee; Hybrid; USD 50,000 - 65,000; Full time

Job summary

American Water is seeking a Water Utility Field Technician for remote work serving the Gatlinburg, TN area. The role involves leading field crews, performing installation, maintenance and repair of water distribution systems, and ensuring safety and compliance during operations.

Travel to local service locations will be required. Strong knowledge of water hydraulics, meters, valves, and customer-facing service tasks is essential for the job.

Qualifications

• Advanced knowledge of water distribution systems and components.
• Deep understanding of system hydraulics and pressure management.
• Extensive knowledge of field safety regulations and best practices.

Responsibilities

• Lead field technicians and coordinate daily work for field operations.
• Perform installation, maintenance, and repair of water distribution infrastructure.
• Provide on-the-job training and technical guidance to staff.

Skills

Water distribution systems

Hydraulics

Field safety regulations

Regulatory requirements

GIS & as-built maps

Customer service standards

Emergency response

Operational decision making

Tool & equipment operation

Reading maps & system records

Education

High School Diploma or equivalent

Technical training in maintenance/equipment

Tools

GIS software

CMMS/utility platforms

Job description

American Water is seeking a Water Utility Field Technician for remote work serving the Gatlinburg, TN area. The role involves leading field crews, performing installation, maintenance and repair of water distribution systems, and ensuring safety and compliance during operations.

Travel to local service locations will be required. Strong knowledge of water hydraulics, meters, valves, and customer-facing service tasks is essential for the job.