Water Systems Field Service Technician - Salt Lake City

Nalco Water, An Ecolab Company; Salt Lake City (UT); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K matching

Pension plan

Stock purchase plan

Parental leave

Childcare discounts

Job summary

Nalco Water, an Ecolab company, is seeking a Field Service Representative to service cooling towers and water disinfection systems in the Salt Lake City area. The role is field-based with a 15‑mile territory and a Fri‑Sun 4pm–5am shift, requiring hands‑on problem solving and customer relationship building.

You will perform chemistry tests, report data, and maintain inventories while collaborating with Sales to execute account service plans.

Qualifications

• High school diploma or equivalent.
• 2 years of experience in water treatment or an industrial/mechanical environment.
• Current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Mechanical aptitude

Water treatment

Safety mindset

Education

High school diploma or equivalent

Associate’s degree or trade school certification

Tools

Microsoft Office Suite

Job description

Nalco Water, an Ecolab company, is seeking a Field Service Representative to service cooling towers and water disinfection systems in the Salt Lake City area. The role is field-based with a 15‑mile territory and a Fri‑Sun 4pm–5am shift, requiring hands‑on problem solving and customer relationship building.

You will perform chemistry tests, report data, and maintain inventories while collaborating with Sales to execute account service plans.