Water Services SROG & AWP Program Manager

City of Phoenix; Phoenix (AZ); On-site; USD 102,000 - 137,000; Full time

Benefits offered by this job

Traditional pension with employer and

401(a) and 457 plans

Generous medical plans (HMO/PPO/HSA)

City bus/light rail pass

Tuition reimbursement up to $6,500/yr

Paid holidays and vacation time

Parental leave up to 12 weeks

Job summary

The City of Phoenix Water Services Department seeks a skilled Program Manager to support the Sub Regional Operating Group (SROG) and the Pure Water Phoenix program. This role blends technical project and contract management with communications oversight for public outreach.

You'll coordinate with staff, consultants, and partner cities, prepare reports and budgets, participate in negotiations, and act as liaison to ensure accurate messaging across initiatives.

Qualifications

• Five years of professional experience in program and project management.
• Bachelor's degree in Public Administration, Business Administration, Project Management, or a related field.
• All finalists for positions are subject to a criminal background check; some roles require City vehicle use and valid driver's license.

Responsibilities

• Manage SROG process and procedures to support the 91st Ave Wastewater Facility.
• Support Pure Water Phoenix program coordination and public outreach.
• Oversee contracts for public relations, community engagement, and communications.
• Coordinate with internal staff, consultants, and partner cities/utilities to ensure clear messaging.
• Support technical, regulatory, financial/budgetary and contract management activities.
• Prepare reports, budgets, schedules, and documentation.
• Participate in negotiations, community meetings, and regulatory discussions.

Skills

Analytical writing

Communication skills

Negotiation experience

Project management

Problem-solving

Team collaboration

Education

Bachelor's degree in Public Administration, Business Administration, Project Management, or related field

Tools

Microsoft Office Suite

Job description

About This Position

The City of Phoenix Water Services Department is seeking a skilled Program Manager to support both the Sub Regional Operating Group (SROG) and the City's Advanced Water Purification (AWP) / Pure Water Phoenix program. This position blends technical project and contract management with oversight of public relations and communications to support these two major Water Service Department programs.

Key Responsibilities Include And Are Not Limited To

• Manage SROG process and procedures to ensure a collaborative program of supporting the 91st Ave Wastewater Facility with our partners.
• Support Pure Water Phoenix program coordination activities related to communications and public outreach.
• Oversee contracts for public relations, community engagement, and communications supporting the Pure Water Program.
• Coordinate with internal staff, consultants, and partner cities/utilities/organizations to ensure clear and accurate messaging.
• Support technical, regulatory, financial/budgetary and contract management activities across both programs.
• Prepare reports, budgets, schedules, and documentation.
• Participate in negotiations, community meetings, and regulatory discussions.
• Act as Liaison between staff and partner entities and organizations in support of SROG, Pure Water Phoenix and related initiatives.

IDEAL CANDIDATE

• Proficient analytical and fact-based writing skills.
• Proficient communication skills
• Experience with negotiations, crucial conversations and conflict.
• Demonstrated capability of managing multiple projects successfully.
• Proficient decision-making skills.
• Effective at problem-solving and conveying resolutions.
• Ability to:
  • Meet tight deadlines.
  • Work cooperatively with others.
  • Develop consensus around complex issues and situations.
  • Produce written documents with clearly organized thoughts using proper grammar.
  • Develop clear and effective reports and presentations to diverse audiences.
  • Collaborate with internal and external stakeholders to gather input, assess needs and identify opportunities for program enhancement.
  • Facilitate communication and collaboration among project teams, stakeholders, and partners.
  • Develop and maintain effective working relationships with employees, both internal and external, and representatives of governmental agencies.

SALARY

Pay Range: $102,232.00 to $137,009.60 annually.

Hiring Range: $102,232.00 to $121,825.60 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

Minimum Qualifications

• Five years of professional experience in program and project management, preferably within a government or public sector environment.
• Bachelor's degree in Public Administration, Business Administration, Project Management, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

Preferred Qualifications

The minimum qualifications listed above, plus experience in/with:

• Leading, monitoring, and tracking various projects or initiatives.
• Working with professional experts and senior staff.
• Commercial, governmental, and/or municipal organizations.
• Planning, organizing, and hosting events for teams, departments, and customers.
• Technology - including navigating and reporting from multiple databases.
• Developing new procedures and policies to improve customer service.
• Implementing a web-based environmental management information system.
• Clarifying ordinance requirements.
• Proficiency using Microsoft Applications.
• Managing multiple professional services contracts.
• Developing budget estimates.
• Demonstrated understanding of the City of Phoenix water and wastewater systems.

RECRUITMENT DATES

Recruitment closes August 16, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

PLEASE NOTE: Please be prepared for a quick turnaround on interview scheduling as early as the week of August 17.

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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at [phone] or by text at [phone]. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Program Manager, JC:08600, ID# 62605, 08/04/2026, USM, JR, Benefits:007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.