Water Quality Flushing Crew Lead (Field Ops)

City of Greensboro, NC; Greensboro (NC); On-site; USD 54,000 - 62,000; Full time

Job summary

The City of Greensboro, NC is seeking a Water Quality Flushing Crew Supervisor to lead the Flushing Team across the city's water distribution system, coordinating daily field work, GIS mapping, and data entry, while serving as a main point of contact for customer inquiries.

You will supervise staff including regular employees, part-time and temp workers, ensure accurate timekeeping, maintain records, and communicate clearly with stakeholders to uphold water quality and public trust.

Qualifications

• High school diploma or GED required.
• 1+ year experience in water distribution or related field.
• Valid Driver's License.
• NC AWWA-C Distribution license.
• NC AWWA Meter Tech Certification.

Responsibilities

• Supervise all members of the Flushing Team, including regular City employees, part-time, roster, and temporary employees.
• Answer and respond to customer inquiries related to flushing activities and the City’s drinking water supply.
• Maintain positive public relations and help build and maintain public trust in the City's water quality.
• Use GIS mapping, databases, and mobile platforms to track and direct work throughout the water distribution system.
• Coordinate and monitor flushing activities and related field work.
• Complete and maintain paperwork associated with work orders and employee performance.
• Monitor and maintain accurate employee timekeeping records.
• Communicate effectively with employees, customers, supervisors, and other stakeholders.
• Provide clear verbal and written communication regarding work activities and operational needs.
• Support consistent team performance, accountability, and attendance.

Skills

Team leadership

Supervising staff

GIS

Customer service

Documentation

Education

High School Diploma or GED

NCAWWA C Distribution license

NC AWWA Meter Tech Certification

Tools

Geographic Information System (GIS)

Databases

Mobile platforms

Job description

The City of Greensboro, NC is seeking a Water Quality Flushing Crew Supervisor to lead the Flushing Team across the city's water distribution system, coordinating daily field work, GIS mapping, and data entry, while serving as a main point of contact for customer inquiries.

You will supervise staff including regular employees, part-time and temp workers, ensure accurate timekeeping, maintain records, and communicate clearly with stakeholders to uphold water quality and public trust.