Water Production Supervisor

City of Glendora; Glendora (CA); On-site; USD 90,000 - 135,000; Full time

Job summary

City of Glendora is seeking a Water Production Supervisor to lead daily and long‑term water production operations, including wells, reservoirs, SCADA, and chlorine systems. The role ensures reliable water supply, regulatory compliance, and staff development in a collaborative public works environment.

The ideal candidate combines hands-on operations with strong leadership, communication, and problem-solving to maintain public health and safety while guiding a high‑performing team.

Qualifications

• Five years of increasingly responsible experience in maintenance, operations, and repair of water production, water quality, and/or water treatment systems.
• Leadership or supervisory experience is highly desirable.
• Completion of the 12th grade with specialized coursework in water production or distribution.

Responsibilities

• Plan, schedule, supervise staff in maintenance and repair of pumps, wells, reservoirs, valves, and related equipment.
• Oversee SCADA operations and water sampling per state requirements; adjust systems to ensure water quality.
• Prepare SWRCB reports and respond to public inquiries; coordinate with City staff and outside agencies.
• Monitor health and safety of the public regarding drinking water; manage budgets and purchasing.
• Lead bid packages for SCADA upgrades and infrastructure projects and supervise contractors.

Skills

Leadership

Teamwork

SCADA

Water production

Water quality

Staff training

Regulatory compliance

Education

HS diploma with water coursework

Tools

SCADA monitoring

Job description

The City of Glendora Public Works Water Division is seeking a highly motivated, team-oriented, and forward-thinking professional to serve as the Water Production Supervisor. This leadership role is responsible for overseeing the City’s daily and long-term water production operations, including wells, booster pumps, reservoirs, automated valves, chlorine systems, water quality, and the Supervisory Control and Data Acquisition (SCADA) system. The position plays a critical role in ensuring a safe, reliable, and adequate water supply and maintaining compliance with all applicable regulatory health and safety standards.

The ideal candidate will have a strong technical background in water production, water quality, and the maintenance and repair of wells, pumps, reservoirs, valves, chlorine systems, and related equipment. They will demonstrate hands-on experience with SCAD monitoring, system adjustments, preventive maintenance practices, and operational troubleshooting. The successful candidate will demonstrate sound judgment, professionalism, strong communication skills, effective leadership abilities, and a commitment to staying current with changing regulations, technology, and best practices in the water industry.

The best candidates will have strong leadership and supervisory skills, with the ability to train, mentor, and support staff while remaining actively engaged in hands-on operations. The Water Production Supervisor must be able to make sound decisions, respond effectively to operational challenges, and work collaboratively with staff, other City departments, regulatory agencies, contractors, and the public. Ideal candidates will thrive in a collaborative, service-driven environment and take pride in maintaining critical water infrastructure that supports community health and safety. If you are looking to a meaningful impact through public service and lead a high-performing team dedicated to operational excellence, we invite you to apply.

Under general direction from a Water Superintendent, plans, schedules, assigns, reviews, and supervises the work of staff performing a variety of tasks related to maintenance and repair work of booster pumps, wells, reservoirs, automated valves, and related equipment; oversees the computerized supervisory control and data acquisition (SCADA) system; ensures an adequate supply of water and pressure to customers; supervises, coordinates, and conducts the water quality sampling program; ensures water quality meets all regulatory health standards; provides responsible technical assistance to the Water Superintendent in areas of expertise; performs a variety of technical tasks relative to the assigned functional area; and performs related work as required.

1. Plans, schedules, assigns, reviews, and supervises the work of staff performing a variety of tasks related to maintenance and repair work of booster pumps, wells, reservoirs, automated valves, and related equipment; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
2. Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
3. Monitors activities of the water production work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
4. Coordinates assigned services and operations with other departments and outside agencies.
5. Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors expenditures.
6. Supervises, coordinates, and conducts the water quality sampling program; sets water sampling plans per State requirements; takes samples and tests water quality; works with certified labs for water testing services; reviews lab reports; adjusts systems as necessary to ensure the quality of water production; collects and organizes sampling forms and documents.
7. Prepares reports in compliance with the State Water Resources Control Board (SWRCB);
8. Answers questions and provides information to the public; investigates and responds to complaints and inquiries from staff, customers, other departments, and outside agencies; recommends corrective actions to resolve issues; to resolve issues; coordinates activities with other City staff in resolving customer complaints.
9. Monitors, adjusts, supervises, and makes decisions affecting the health and safety of the general public regarding their drinking water.
10. Compiles bid packages for contractual services including SCADA upgrades, cathodic inspections and repairs, reservoir dive inspections, engineering inspections, motor and pump efficiency tests, fire flow testing, and related materials and services; follows City purchasing procedures for selecting contractors; schedules, coordinates, and observes work performed by contractors.
11. Schedules maintenance and repair of potable water production and distribution systems and equipment; checks and changes fluid levels on electric motors at preset intervals; inspects and evaluates reservoir operations; maintains detailed records of lubrication, calibration, and maintenance performed on equipment, tools, and machinery.
12. Oversees the monitoring and adjustment of the Supervisory Control and Data Acquisition System (SCADA) to maintain an adequate supply of water and pressure; reads and records water production and electrical usage meters at pump stations and well locations and other related facilities; monitors and adjusts pressure regulators within the water system.
13. Provides input on the development and installation of new equipment, systems, and capital project construction including wells, pumping plants, boosters, treatment facilities, reservoirs, and chlorine stations.
14. Administers proper chlorine dosages; inspects, maintains, and repairs chlorine pumps and chlorine generating systems; checks for and repairs chlorine leaks; transports chlorine to various well sites and stations.
15. Inspects and performs skilled and preventive maintenance and repair work on booster pumps, wells, reservoirs, pressure controls, automated valves, and related equipment; collects and records operational data from wells, pump stations, reservoirs, and other related facilities.
16. Gathers and analyzes data and prepares a variety of water production, water quality, and other regulatory reports, memoranda, and correspondence; maintains files, databases, and records related to water levels, water production, water treatment, and well operations.
17. Prioritizes and makes necessary purchases of materials, equipment, and supplies; maintains and reviews inventories; reviews timecards, work orders, and related records.
18. Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.
19. Performs other duties as assigned.

Education and/or Experience: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Five(5) years of increasingly responsible experience in maintenance, operations, and repair of water production, water quality, and/or water treatment systems equivalent to a Water Production Operator II at the City of Glendora. Experience is a lead or supervisory capacity is highly desirable.

Education:

Equivalent to completion of the twelfth (12th) grade, supplemented by specialized coursework in water production, water distribution, or a related field.

Licenses and Certifications:

• Possession of a valid Class "C" California Driver License and a valid Class "B" California Driver License with "N" (Tanker) endorsement, to be maintained throughout employment.
• Possession of a valid Grade D3 Water Distribution Operator Certificate, to be maintained throughout employment.
• Possession of a Grade T2 Water Treatment Operator Certificate, to be maintained throughout employment.
• Possession of, or successful acquisition within 12 months of appointment, a valid First Aid/CPR certificate, to be maintained throughout employment.
• Possession of, or successful acquisition within 12 months of appointment, a valid Forklift Operator certificate, to be maintained throughout employment.